Date: April 2, 2021Tags: Microsoft Account. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). I worked around it.. Enter a dif Business process and workflow automation topics. More info about Internet Explorer and Microsoft Edge. How can a Microsoft account login (email address) both exist and not exist at the same time? "That Microsoft account doesn't exist. A Gamertag is meant to serve as an identity only on Xbox. Look up your username using your security contact phone number or email address. How did you reverse your original choice? This is after creating the O365 email account for the user without issue. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. He has work experience as a Database and Microsoft.NET Developer. Why is there a voltage on my HDMI and coaxial cables? If you are trying to activate on a Mac, see How to remove Office license files on a Mac. This prevents you from accessing any Microsoft service on your devices. To create a new account, head to Microsofts Signup Page and choose a new account name. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Your Microsoft account may have been deleted. I am baffled by this. This worked in half a second. I have the same headache, but see no solution. I think that's the core of the confusion. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Click on the Start button on the left side of your Taskbar, and select Settings. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. @harrymc: there's a chat going on as well. I'm sure if I had created a local account it wouldn't have been an issue. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. I know the account is valid because it is the same one I am using in this forum. Time-saving software and hardware expertise that helps 200M users yearly. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. Restart the device, and install from https://portal.office.com/account to get the correct version. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. 03-22-2022 03:50 PM. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Making statements based on opinion; back them up with references or personal experience. It only takes a minute to sign up. This is an easy fix that I could not find on the Microsoft support fo. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Facts & prices for the new Microsoft Office. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. Microsoft Outlook allows you to create an alias for your email account. We have problem with the sign in of an account. How To Choose Knowledge Management Software For Windows. Ok. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Super User is a question and answer site for computer enthusiasts and power users. To access this form, the user must be signed in with a Microsoft account. Ensure that your Username and ID actually exist. T he works account does exist and is used to access an Azure subscription. Now click on "Azure Active directory" you may need to click on "Show all.". But, I get a message saying "The Microsoft account doesn't exist. Go to Microsoft Certification Dashboard. How to Generate Art from Text Using Simplified AI Art Generator? Madness. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Amazingly both messages are right but not well worded. Try another email address or sign up for a new one. The previous emails from Microsoft will show your account name. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Now click on a user account. Position: Columnist She was graduated from the major in English. Thank you for posting to Microsoft Community. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. I do not know how they are translated in English it was something like "experience online content". link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). That should let you at least set up the machine. No. If not, select the checkbox next to the device. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. 2. On Your Dashboard, click on click Schedule next exam button to select your exam. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Do I need a thermal expansion tank if I already have a pressure tank? . While it may look as if the account is incorrect, but there can be other reasons. From there, click on the control and customize option. FIRST: carefully check that the email address is exactly correct. my email address is - ***removed*** ***Personal information deleted by the moderator. We hope that the suggestions listed above helped you to fix this error message. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. The problem is Microsofts badly documented difference between a work/school login and a personal login. If you don't have one, you can create here. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Then, check for previous emails from Microsoft. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Enter a different account or get a new one. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. It looks like theres already an account with [emailprotected]????.com. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. I know the account is valid because it is the same one I am using in this forum. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Another method would be to open any Office 2016 or 2019 app and create a new document. I set mine up some time ago, personally, with my aol account. SelectReset password below.Reset password. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Copyright Windows Report 2023. When I go to "make a new one", it says that the account already exists and that I should try logging in. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. 5. Check products or services. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. For Windows devices, try the following troubleshooting methods. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. So frustrating. Enter a different account or get a new one. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. But, I get a message saying "The Microsoft account doesn't exist. I should add that this particular computer had my personal account as the main user. Thanks for contributing an answer to Super User! Username lookup. Also, a user needs to request a reset of the primary account, not the additional e-mail address. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. I believe I've got the bottom of it. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. WDAGUtilityAccount: What is it & Should you Disable it? These login loops can happen in software or on Microsofts web site in many different locations. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Select the Time range (Id suggest you choose All time). Otherwise, choose another username. A Office 365 account is used for activating Office, not to logon to Windows. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. We only have 5 hosts so a domain seemed overkill. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it.
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