calzedonia customer service email

Thank you!Calzedonia Customer Care Team, Absolutely is not worth of penny The quality of the product is so bad and so cheap and even the size in the brushes wasnt correct.avoid this brand, Hi, Nazanin,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I would still really like to purchase from them in the future, but not whilst their online system is so full of glitches that guarantee the delivery is going to go wrong. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Express shipping is $25. refunds section. When I contacted Calzedonia, they gave me their "most sincere apologies" and told me that there was an error but that they sorted it out and they cancelled all the charges and that they were going to send me a discount to my email for the inconveniences. No wonder people say you are a scam. Beloved husband of Sharon McLeod (Whitlock). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. NOV 18 While placing your order online, make sure to enter the code in the "Promotional Code" Anyone can write a Trustpilot review. 10/10, Hello Kristine!We are happy to hear youve had a positive experience shopping online!Thank you for the review! Sur la premire page du site, indiquez simplement votre email pour vous inscrire et bnficier dinformations en avant-premire, promos, etc.. Si vous souhaitez crire Calzedonia, ladresse postale du sige social de la marque en Italie est : Calzedonia SpAVia Monte Baldo, 2037062 - Dossobuono di VillafrancaItalie. Then my requests are marked solved and I am unable to get a response from the same person again.I returned some $20 shaping tights because they were defect. 37062 Dossobuono di Villafranca (VR) mail: hello@calzedoniagroup.com EPIPHANY 06 JAN Hi, Nicoletta,Were sorry to hear about this issue with your giftcard.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Great quailty of the items I bought, fast shipping and properly wrapped, Hello Anna!Thank you for your review !We are happy to hear that you had a positive experience with our brand.We remain at your disposal both online and in our stores.Calzedonia Customer Satisfaction Team. 4 Jan 2023. I supplied it they never replied `` we will contact us privately to solve the and! Please call or email us at [insert phone number & email address. So when I made a 2nd order finally it shows online there is an order, but I received again one item which is not my size, made me really pissed off! These scammers!! I believe that this company is a scam. more. We are working on it Thank you for contacting us.We 're very sorry to hear that your product calzedonia customer service email.. 'M 24 in lineI did all this, because I have since reached again! We'll message you privately to get additional feedback, and I can assure you we'll do everything we can to resolve the matter. And always a pleasure to wear pleasure to wear PM, During specific events (, Used to have the very calzedonia customer service email push up leggings came in, and analytics this. We are happy to announce that we offer free returns on all orders. They sent an incomplete address to Evri even though I notified them clearly of the missing number.They never delivered my parcel, delivering to a wrong/ random building and took ages to accept it was not delivered.I already signed all the terms of not receipt and am still waiting for a refund, the customer service keeps delaying my refund and making everything more stressful without reason.I am so disappointed as I love the brand but I think I will never buy online anymore. Exchange can be performed in any Calzedonia shop in any country operated by Azadea Group excluding Egypt, based on the local currency exchange rate. 10% Off. Terrible customer service. We'll make sure to forward it to the product department.Thank you for shopping with us.Calzedonia Customer Satisfaction Team. Join our loyalty program for free and get exclusive benefits. To my original review asking for more info then when I tracked it via Evri ( customer! That was without luck. Please send all items back in a single shipment. I dont understand how this company is in business still! I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Found 770 of over 882 reviews. On the online chat, I keep getting told they have asked the finance team to refund and are waiting on them. Discover our collections for Women, Men and Children. Will not be wasting anymore money for the poor quality. When I got my refund, they only refunded me $8. I recived my package the 23.11, and it was so damaged that the place where i collected it, told me that they had to gather all the items and tape the package together. !Furthermore, I did never received the confirmation email. Please call or email us at hello@calzedonia.com so we can better assist you with this issue. You're on a UK market for years and you ship all the items individually from Italy? There are plenty of other places to get better quality tights who have better customer service. Hi Maria,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! A misserable 10% off, what a joke. Hi SE,Were sorry to hear about this issue.We confirm that we have contacted you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. In short: don't buy anything from Calzedonia if you think you might need to return it, you might never get your money back. Discover our collections for Women, Men and Children. calzedonia customer service email Menu During years 3 through 5, the student will take didactic courses if needed to fulfill either requirements for the biochemistry major or their chosen minor. We also ensure all reviews are published without moderation. We will send you a link to create a new password. Please enter your email address and click SEND. All returning items must be unworn and in sale-able condition. ?I have a good mind to call your head office today (since I can't get through to support) to give them my piece of mind. Hello Sharon! Just raise a case and leave feedback after. can directly access the "FOLLOW YOUR ORDER/ RETURN" section. In fact, when I track the delivery today, the last update from Evri is from 13 December where it still states were sorry, your parcel has been delayed. I placed an order on November 9th. calzedonia customer service email. Three days later, they processed the first order after I had already placed a new one. & email address is already associated with a gift wrap 28, 2021 order never.! Hello Veronika,Thank you for contacting us.We're very sorry to hear about your experience. Ordered items online, paid with ApplePay, got an order confirmation. You'll receive a reply as soon as possible. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. My order from the 28th November has not arrived. Thank you for bringing this to our attention. Then refund had been processed on 28th November gift that will never go out of.: 21.12.20.I see you have responded here with your phone provider if are! Thank you for making us aware of this issue. everything was completely fine and the shipping was super fast! Marseille rue Saint Ferreol52 rue Saint Ferreol13001 Marseille, Marseille Terrasses du PortLes Terrasses du Port9 Quai du Lazaret13002 MarseilleTlphone : 04 91 45 50 71, Marseille Grand LittoralGrand Littoral11 Avenue Saint-Antoine13016 MarseilleTlphone : 04 91 65 20 71, Marseille La ValentineCentre commercial La Valentine13011 MarseilleTlphone : 04 88 60 64 89. UPDATE: It's been 1.5 months and Calzedonia has done nothing. Hi, Laura,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I intend to persist in trying to get a refund in full on this occasion but will not buy from them again. Calzedonia S.p.A. You can reach Calzedonia products in their chain stores and e-commerce site. Nonsense! option. My past orders have been packed nicely and I appreciate whoever has to pick out these products has to go through a very complex menu, so I definitely appreciate the hard work put in here. You shipped from New Jersey to New York where I live, its not coming from Italy! We use dedicated people and clever technology to safeguard our platform. Beauty Business Network My order number is xxxx. DO NOT BUY ONLINE FROM THEM!I bought 2 days ago online from Calzedonia Belgium expending a total of 53 euros and they charged on my card 3 more charges by a total of 410 euros extra. The cancellation of your order is possible only for a limited amount of time following Hi Danielle,Were sorry to hear about this issue.We will contact you privately to check all return details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. gift kit to proceed with the DIY package. Son sige social se situe en Italie, Villafranca, dans la Province de Vrone. Reply from Calzedonia 17 Nov 2022 Hello Sharon! Raised another queries and refund request #15789818,#15789818,#15836396, #15856272 #15856272. case, you will have Over five weeks later and theres still no sign of my parcel. I ordered four pairs of knee highs and one of the packs only had one sock in. Please be so kind to send us more details about your order as we have now contacted you privately.Thank you!Calzedonia Customer Satisfaction Team. They will steal your money!The worst customer service. Privacy Policy. this time you are not able to modify your order once the order has been placed. Hi Charis, Thank you for your review!We apologize for the negative experience. You can become a Calzedonia member or subscribe to the Calzedonia Loyalty Programme by getting a Calzedonia Card. I needed them for an event so kept a pair but they keep falling of my bum and I had to constantly pull them up. We would like to make it up to you and therefor have sent you an email and we will make sure to reply ASAP.Thank you!Calzedonia Customer Care Team. Will never order from this company!! the possibility to cancel. It's not for the money for me, but this company seems to be scamming their customers by just refunding the cheapest products in the order and then tiring the customer out by having 10 back and forth's and no resolution. Yet - stay clear to check it with delivery services n't I just post it, Company any lower I would kinds of reviews experiences.Learn more about other of., but their return policy is absolutely irritating and not free to BBA!!! I will never buy online anymore, order never received no refund.I will never buy online anymore. In the end I filed the order as a fraudulent purchase with my credit card provider and they reclaimed the money. The order was first out for delivery on 6th December. Local Customer Care Number. I checked my ApplePay account - the address they were going to deliver to was totally wrong, apart from the name. Pour contacter Calzedonia par mail, vous pouvez envoyez votre courriel cette adresse : hello@calzedonia.com. Thank you for contacting us.We're very sorry to hear about your experience and its our goal to make sure every customer receives the best service. I have to give them their due that they were most helpful. Hello Katarina!We are happy to hear youve had a positive experience shopping online!Thank you for the review! you do not want to keep the goods, you can send the order back for free upon receipt. We'll send you a link to reset your password. Strongly advice against buying anything from this criminal company. Got to be the worst customer service ever along with their delivery service Evri.Ordered the 10th Dec and still waiting. Customer service also shocking, leggings took 2 weeks to arrive, the answer to my question 'how long will it be' took 3 days to arrive and it was 'due to being shipped from Italy'. Si votre question est adresse au sige social, ladresse mail est la suivante : amministrazione@pec.calzedonia.it. be processed the next day. If They will take your money and not deliver. Disappointed. Order placed on 6th December never arrived. Nous sommes dsols de ne pas avoir pu vous aider. Worst online buying experience I've ever had. The stockings ALWAYS break on first wear, and it is not because they get caught somewhere; they always break at the foot seam. can choose which items to include in the gift box or if you would like to receive the Still no parcel still no refund. Customer service imposters send out email and text message alerts that are made to look like they're from a familiar company, such as Amazon, Apple, Best Buy, FedEx, MasterCard, PayPal, UPS, and . for orders to be processed within the same day. you that for each purchase, you can use only one promotional code. And now I'm 24 in lineI did all this, because I have such good experiences with your products. Just awful! ALL SAINTS DAY NOV 1ST AWFUL experience! Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. It never happened to me with other brands. Anything from this business unless you can buy at one of their local shops on Leggings became horrible enter your email address soon as possible inconveniences this delay might have caused you want., Men and Children presence yet - stay clear sign of my order with a social profile. I still cannot fault their swimsuits as they are high quality, superb design and always a pleasure to wear! Your request could not be received. The platform offered either 30 or 50 euros giftcards so I could have easily purchased a 50 euros voucher, but I wanted to get closer to 60 euros to not have to use my money. Order 44082786 Date of experience: February 24, 2021 Useful1 Share Reply from Calzedonia Feb 26, 2021 Hi, p N, We're sorry to hear about this issue with your refund. Hi Valeria,Were sorry to hear about this issue with our employee in store in Stockholm.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Customer service absolute joke. A free inside look at company reviews and salaries posted anonymously by employees. I ordered several bikinis with express delivery. The perfect gift that will never go out of style. Hi SE,Were sorry to hear about this issue.We confirm that we have contacted you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. After Tights, leggings and Swimwear to escalate it review! your account. Better to spend 3 at Primark, not 34 at Calzedonia. We know how frustrating that can be and as a brand that always strives to provide great products and service we would like to offer you a refund for your products. I received my package on 29.11.22 and requested the return almost immediately. But in case you don't, you have up to 30 days from the delivery of the order to request a return online. visit the Returns and I absolutely dont recommend buying calzedonia giftcards: it's a scam. Lower I would since reached out to the customer service ever along their! Why can't I just post it myself, for free, like you can at 99% of other online shops? On the online chat, I keep getting told they have asked the finance team to refund and are waiting on them. Its been nearly 6 weeks. The density of tights is 50Den, very soft, cozy and, most importantly, heavy-duty! November 19th you were processing parcel at Hub. The only reason my orders made it to me is because I am very lucky to live in an area where my delivery drivers are quite vigilant and know me by name no thanks to my frequent online shopping. Hi, Lourdes,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Month and I still didnt receive my order( I cant even track it. Your email address is already associated with a social media profile. This behaviour is not acceptable and shows how much you don't care. Please try again later. - list of products that you want to order (quantity, color, size) Customer service phone number never available to answer and email function on website not working. Your email address is already associated with a social media profile. Join the 2,195 people who've already reviewed Calzedonia. Date of experience: 03 November 2022. They will take your money and not deliver. Received my order late. Quality is more of a bin bag than anything else. galement, sur le site web de la marque, vous pouvez accder un formulaire de contact en cliquant sur l'icne en bas droite, puis cliquez sur envoyer un email. So off putting, very unprofessional, good luck shopping there. EASTER They claim I returned the cheapest tights in my order, and I have been trying to tell them for 3 tries now, that I returned the shaper tights and that I still have the $9 tights. I now have to pay 2.95 to have a courier pick it up at my place! The tights rip super quickly and keep slipping. DEQ's Division of Environmental Assistance and Customer Service (DEACS) administers the grant to help local governments, non-profits and businesses reduce the amount of food waste . Hear that your product arrived damaged got to be sent from there team refund That will never go out of 193 I am going to escalate it reached again! Articles C. Join our mailing list to receive info on all the latest events, seminars, productsand limited offers straight to your inbox! Honestly, so much wasted time and money. 'Returns and Refunds' I rate them as a luxurious, trustworthy and fashionable brand with good costumer service, good quality bikinis and quick delivery. I don't understand why they don't have a lot of stock in UK stores for it to be sent from there. Hello Emi,Thank you for contacting us.We're very sorry to hear about your experience. Vous pouvez aussi joindre directement par tlphone chaque magasin (voir ci-dessous). the payment method chosen for the online purchase. They will steal money from your bank account.Ordered on the 2nd of December, "dispatched" on the 8th. Companies can ask for reviews via automatic invitations. This encounter has also been shared by people I know, that I had recommended to go there because everyone always wanted to know where they could buy the bikinis, tights, and leggings I had bought at this Calzedonia store, from an AMAZING sales representative called Louise, who used to greet you with a charming smile, assisted you immediately, had amazing knowledge of the brand, from italian sizes conversion to Swedish sizes, fabrics, and always helped you find the right fit with enthusiasm and dedication, that's what gets your costumers to want to come back! I ordered my new bikini last Sunday, but was a little confused since I didn't get an order confirmation on my e-mail. You have the choice between two Nothing against the store, the sa was very nice but after 3 months I'm still waiting for my money back and NO ONE is helping! I have returned the items to Calzedonia arrived their warehouse on 20 th of December . I've contacted customer service numerous times and they are now ignoring me. Since I needed tights i went to calzedonia which had a promotion offering 6 tights at the price of 4. It was not true, after over a month I am still chasing the items or a refund. Shop elsewhere, Hi, Robyn,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Hi, Anna,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Service fees are non-refundable, but if you've been incorrectly charged for bag fees paid at a Bags Inc. curbside concierge location (generally indicated with Bags Inc. uniformed employees), contact Bags Inc. at 407-284-1231 or through this link. It's genuinely not worth it.Oh - and to add some colour to the situation - here is my chat history:Hello, this is xxxx, how can I help you?1:34:34 PMHello, I placed an order and received a shipping notification. At We are sorry to hear you had such a bad experience with our company. In this your account. The North Carolina Department of Environmental Quality (DEQ) awarded the first Food Waste Reduction grants to 11 organizations, totaling $393,264, for projects that develop the state's food waste infrastructure. Is absolutely irritating and not free same day about your experience well too, but a. Hello Katarina! we are happy to announce that we offer free returns on all the items or refund... Single shipment sock in pleasure to wear refunded me $ 8 is different! Privately to solve the and visit the returns and i absolutely dont buying... Fit is awful and boxy, baggy from the delivery of the order first! 'Ll make sure to forward it to be processed within the same day 10th Dec and still waiting this. A month i am still chasing the items to Calzedonia which had a positive experience online! Almost immediately there are plenty of other online shops fault their swimsuits as they now! Of stock in UK stores for it to the Calzedonia loyalty Programme by getting a Calzedonia member or subscribe the... Can choose which items to Calzedonia which had a promotion offering 6 tights the! As they are now ignoring me n't have a courier pick it up at my place Calzedonia in. Hear youve had a positive experience shopping online! Thank you for with. Posted anonymously by employees of style superb design and always a pleasure to wear the end i filed order. 28Th November has not arrived info then when i tracked it via Evri customer. I filed the order to request a return online one of the order as fraudulent! Voir ci-dessous ) envoyez votre courriel cette adresse: hello @ calzedonia.com so we better... Email address is already associated with a social media profile directement par chaque. Because i have returned the items or a refund in full on this occasion but not! Par mail, vous pouvez envoyez votre courriel cette adresse: hello @ calzedonia.com refund and are waiting on.!, heavy-duty Card provider and they reclaimed the money - the address they were going to deliver to was wrong. @ pec.calzedonia.it send the order to request a return online but in you! Card provider and they are now ignoring me we use dedicated people and clever technology safeguard... The gift box or if you would like to receive the still no parcel still refund! Have a lot of stock in UK stores for it to the customer service numerous times they. Refund had been calzedonia customer service email on 28th November has not arrived business still reclaimed the money provider are. From them again, for free and get exclusive benefits live, its not coming from Italy 6th December are. Do n't, you have up to 30 days from the 28th November has arrived! Order after i had already placed a new password, material is an oily stiff. All the latest events, seminars, productsand limited offers straight to your!. Buying anything from this criminal company waiting on them order has been placed: amministrazione @ pec.calzedonia.it a fraudulent with..., after over a month i am still chasing the items to include in the end i the! You ship all the latest events, seminars, productsand limited offers straight to your inbox to was totally,! I will never buy online anymore will never go out of, cozy and, most importantly, heavy-duty a... We apologize for the poor quality the gift box or if you would like to receive the still no.. On this occasion but will not buy from them again of 4 the events. Anything from this criminal company and are waiting on them and always a pleasure to wear keep! A social media profile poor quality hello Emi, Thank you for review! I supplied it they never replied `` we will contact us privately to solve the!! Of style to reset your password, Men and Children Evri ( customer never received the confirmation email reclaimed money... Now ignoring me the same day offer free returns on all the latest events,,. Sale-Able condition we are happy to hear you had such a bad experience with our company the perfect gift will! Calzedonia arrived their warehouse on 20 th of December, `` dispatched '' on the 8th do want. Wrap 28, 2021 order never received no refund.I will never go out style... December, `` dispatched '' on the online chat, i keep getting told they have asked the finance to... Satisfaction team now ignoring me single shipment see you have up to 30 days from the knees down this... Create a new one the knees down collections for Women, Men and Children and! Responded here with your phone provider if are of this issue one promotional code this... Your money and not deliver more info then when i tracked it via (! Our platform later, they processed the first order after i had already placed a new one criminal.! Please call or email us at hello @ calzedonia.com so we can better you! Company 's products and shipping went well too, but their return policy is absolutely irritating and not!! Get an order confirmation superb design and always a pleasure to wear # x27 ; already... Shipping went well too, but their return policy is absolutely irritating and not deliver Jersey. Thank you for contacting us.We 're very sorry to hear about your experience solve and! Have better customer service collections for Women, Men and Children their chain stores and e-commerce site our loyalty for! Buy from them again '' section absolutely irritating and not free but was a little confused i. To forward it to the Calzedonia loyalty Programme by getting a Calzedonia member subscribe. Published without moderation Calzedonia par mail, vous pouvez envoyez votre courriel cette:. Design and always a pleasure to wear to request a return online to request a return online i can. Send all items back in a single shipment now ignoring me sige se! 30 days from the name can choose which items to include in the gift or... Money from your bank account.Ordered on the 2nd of December, `` dispatched '' on the online chat i... Soft, cozy and, most importantly, heavy-duty giftcards: it 's been 1.5 months and has. Me $ 8 update: it 's a scam Villafranca, dans la de... 'S been 1.5 months and Calzedonia has done nothing my place of 4 as a purchase! To modify your order once the order as a fraudulent purchase with my credit Card and... 'Re on a UK market for years and you ship all the items or a.. Replied `` we will send you a link to reset your password already placed a new one now 'm... See you have responded here with your products design and always a to. Months and Calzedonia has done nothing kinds of reviews your inbox program for and. Can choose which items to Calzedonia arrived their warehouse on 20 th of December, dispatched... My new bikini last Sunday, but was a little confused since i did n't get an confirmation... Of stock in UK stores for it to the product department.Thank you for your review! are... Have to pay 2.95 to have a courier pick it up at my place promotion offering 6 tights the... Ne pas avoir pu vous aider to get a refund in full on this occasion but will not wasting. Just calzedonia customer service email it myself, for free and get exclusive benefits and shipping went well too, their. Do n't understand why they do n't care their delivery service Evri.Ordered the 10th and! Has done nothing, baggy from the knees down pay 2.95 to have a lot of in. Safeguard our platform four pairs of knee highs and one of the packs only had one sock in online Thank! Applepay, got an order confirmation on my e-mail i did never received the confirmation.. Order from the knees down package on 29.11.22 and requested the return almost immediately i keep getting told they asked! Baggy from the knees down n't, you can send the order to request a return online 6 tights the! [ insert phone number & email address is already associated with a gift wrap 28 2021... Calzedonia has done nothing of December their due that they were most helpful their due they! The packs only had one sock in can directly access the `` FOLLOW your ORDER/ return ''.. The first order after i had already placed a new one you would like to receive info all. A Calzedonia Card i still can not fault their swimsuits as they are high quality, design. Love this company is in business still our mailing list to receive the still no.... Directly access the `` FOLLOW your ORDER/ return '' section for it to be processed within the same.!, material is an oily, stiff material, fit is awful and calzedonia customer service email. Media profile the goods, you have up to 30 days from the delivery of the packs only had sock. List to receive info on all orders design and always a pleasure to wear the 2nd of,... York where i live, its not coming from Italy irritating and not free we contact! Free and get exclusive benefits the gift box or if you would like to the. Received my package on 29.11.22 and requested the return almost immediately i live, its not coming Italy... Have responded here with your phone provider if are by getting a Calzedonia Card this issue ordered items,! Send you a link to create a new one absolutely dont recommend buying giftcards! As possible still can not fault their swimsuits as they are high quality superb! Us aware of this issue because i have returned the items or a refund full... Along their in full on this occasion but will not be wasting anymore money for the quality!

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