United Arab Emirates The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. United Arab Emirates, Vice President, Commercial & Business Development You should be transparent about your most recent earnings and be prepared to back up any salary requests. Most frequently, I read Pavement Publications. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. Every new dnata employee, regardless of location or company, receives consistent training on their first day. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' "I prefer working in a more predictable environment because I can be more effective in my tasks. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. We have many competitors in this industry. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). How to Answer: Why Do You Want to Work Here? "I have never been told to lie to a fellow employee or supervisor on the job. This training includes topics on transportation management, government policy and workplace safety.". We are proud that our reputation attracts talented and motivated people. This question is not an opportunity to complain about your previous job or company! 1.Technical 2 technical 3 managerial 3 round of interview. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. focused in Specialized Sales, Merchandising and Marketing Operations. I see that you have operations management positions open. Share with the interviewer which skills you value the most. What is the interview process like at Dnata? United Arab Emirates 2 + years experience in a Customer Service role. I have been in the industry 7+ years. Si vous continuez voir ce First you will have an assessment test which is basically you need tackle the time limit. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. It felt great to accomplish so much and receive recognition for my dedication. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. The you ill have a hirevue interview. This question can be a tough one because everyone wants to be liked and considered personable. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? The process took 3 days. Interview questions and answer examples and any other content may be used else where on the site. Interviews for Top Jobs at Dnata. When factoring in bonuses and additional . ein Mensch und keine Maschine sind. ", "Stress is part of any demanding job, and I embrace it to the fullest. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Hours:{%selectedMarker.openingHours%}. I submitted my application through email. I link the questions down below. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. M.Roxas Highway Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . However we know that its what we do afterwards that makes all the difference to them achieving their full potential. The process took 3 days. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. How candidates got an interview. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. {%selectedMarker.addressRegion%} The process took 1 week. A waste of my time! In addition to all of this, I see that Dnata puts an important focus on carbon footprint. The next question was what does API stand for, which I gave the answer. Our interview questions and answers do not represent any organization, school, or company on our site. how do you handle your stress in a difficult time? "For the past four years I have been working with ABC, in the private sector. The recruitment coordinator immediately called for an initial interview after passing the paper screening. They agreed and implemented my suggestion. After you pass that portion, you will be asked to remain seated. I applied online. I interviewed at Dnata (Manchester, England) in Oct 2022. Upvote 14. It's a better way to conduct such interview method. If so - be sure to mention those achievements as well! The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Be prepared with specific examples from a recent news story or client reviews. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. ", "If I had to choose, I would rather be a dynamic leader. Discuss the importance of safety, and what it means to you. - collgues de tout type comme par tout. The next question was what does API stand for, which I gave the answer. Your company is forward-thinking and progressive. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. First, we get everyone off to a common start. It's always a great idea to have questions ready for the interviewer. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. My criminal record is clean as is my drivers' abstract. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . You cannot change others, but there is always the option to upgrade yourself! naar I have multiple safety-related tickets including X, Y, and Z. What is a typical day like for you at dnata? Languages:{%selectedMarker.languages%} om ons te informeren over dit probleem. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Are there any particular courses you recommend that I take?". "I naturally take on a leader and mentor-ship type of role with my co-workers. . The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Therefore, any date prior to 2019 might not be accurate. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. 1.Technical 2 technical 3 managerial 3 round of interview. - What do you see as the biggest change in this industry over the past 3 years? Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. "I am always interested in learning more about this industry and the changes that are taking place. Amongst other general interview questions, I was tested on what do acronyms stand for. Sheikh Zayed Road ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". "My interest is to have a long-term and successful career within transportation infrastructure. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. verdade. Dubai Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I interviewed at Dnata (Manila, Manila) in Nov 2022. para nos informar sobre o problema. Other times, we will mindfully move a job for last because we feel that it makes the most sense. With that said, I can certainly work in an unpredictable environment from time to time. Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. Receiving feedback from a manager or supervisor can be tough. Dates shown above are approximate. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. "I have used a variety of team-based messaging applications. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Able to work under pressure, and possess good problem-solving and communication skills. I interviewed at Dnata (Manila, Manila) in Nov 2022. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de After a week, I was called to report to start my duty. Perhaps they have multiple departments or locations. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. Plan B is always ready to go.". Strong support professional with a Bachelor of Business Administration (B.B.A.) I interviewed at Dnata (Sydney). - Is there anything from my background and experience that I can clarify for you? We do not have advertisements on our pages but we do try to make money through paid-memberships. Our date tracking prior to 2019 was not accurately kept. I do this to ensure that the more complicated parts of my projects are taken care of right away. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. Discuss your preferences with the interviewer. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Glassdoor users rated their interview experience at. I applied through college or university. "If given a choice, I would leave my documentation tasks for last. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be sure to complete your answer by telling the interview what the outcome was. The you ill have a hirevue interview. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. I feel that this role with Dnata is a perfect step in my career now, and for the future. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Be the first to find this interview helpful, Its all about situation. My high grades and great discipline will make me a strong fit for this role with Dnata. I was top of my class, and working full time. 3 round of interview. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. After a week, I was called to report to start my duty. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Simple and easy to understand the process. Would you mind sharing with me your favorite source for transportation-related news?". My example of performance improvement was what they needed to make some changes. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps We should prepare about our self very well. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. - collgues de tout type comme par tout. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. United Arab Emirates, Corporate Communications Even if you're not leading a team, you can still demonstrate the qualities of a leader! Si continas viendo este mensaje, One to one interview, the process was quite relax. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Clark Freeport Zone Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Are you someone who can handle stress on the job? "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. The typical Dnata Customer Service Agent salary is 16,026 per year. You must create your own answers, and be prepared for any interview question in any interview. Mumbai Area, India. dnata Airport Operations "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. Dubai Employee referral22 %. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. "Overall, my career has progressed a touch slower than I would have liked. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. If you continue to see this Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. I am self-driven and have no problem taking the initiative to get the job done. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. A potential employer will often base their offer on your current salary. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. My co-worker wanted to go home, and he suggested that I lie about our count. United Arab Emirates, Tel:+971 4 3166666 No matter which system you use I am sure that I can pick it up very quickly. "Workplace health and safety are critical topics to me. message, contactez-nous l'adresse However, being a dynamic leader can make you a proponent for change in the organization. You have likely gained many valuable skills in your career. I was asked did I google it? Talk to the interviewer about your ability to control pressure in the workplace. My experience was great during the interview session. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. I refused to lie, and we stayed late. We are sorry for the inconvenience. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. What is the interview process like at Dnata? Productive and and excellent work place. Onboarding new employees is an expensive and time-consuming endeavor for any employer. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. - What is your favorite part about working here? I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. I would have participated more in external company events. pour nous faire part du problme. Amongst other general interview questions, I was tested on what do acronyms stand for. There are many options for communication software and messaging applications. Maybe they were unmotivated or preoccupied with their personal life. There are also a couple of blogs that I follow including Transport Data and Transport Now. Dubai This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. I applied through college or university. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. ", "I have a balance of experience between public and private transportation. I would be delighted to work at Dnata. Any current certificates and tickets are helpful to bring with you to the interview. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. ", "Without safety in the workplace, there would be complete chaos. To find out more about the cookies we use, see our Privacy Policy. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. The most reliable source that I utilize is 'Transport Topics.' Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Se continui a visualizzare I am looking for compensation that is aligned with the role and provides an opportunity for growth.". The two sectors bring their challenges, so it is difficult to choose a preference. Followed by 2 technical ,1 managerial round. Get started with your Free Employer Profile. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. We do this by creating interview questions that we think you might be asked. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. 37 Dnata Customer Service Agent jobs. This was disgusting behavior from an interviewer to question my integrity. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Every week there are new volunteers and new individuals with a range of needs. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. ", "I greatly appreciate constructive feedback. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. I am proud of my 3.90 GPA. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. ". Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Ethical dilemmas in the workplace will come up from time to time. If I were to be asked to lie, I absolutely would not do that. With that said, I also bring public sector experience from earlier in my career. Get More Information About Our Dnata Interview Questions. Aydanos a proteger Glassdoor verificando que eres una persona real. I couldnt complete the last two. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Disculpa We completed the project three days ahead of schedule. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Report. We will get enough time to answer the question and no need to be hurry. enva un correo electrnico a P.O Box 522, Flight Catering Fax:+971 4 3166144, dnata Cargo Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Followed by 2 technical ,1 managerial round. "I feel that it is a vital approach to create alternative scenarios in all situations. We do not claim our questions will be asked in any interview you may have. It's fast and makes every day different. Find additional company focused interview questions by practicing from one of our industry sets.
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