BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They have hidden fees. Great deal done. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Thank you for bringing this to our attention. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. MYWOT. How those businesses take care of those complaints is what separates good businesses from the rest. ", He was the salesman. It's only been two days since my initial visit to Merlex. "Mike" told me that they no longer wanted to do business with me. There is no any information about this second line of financing. Beat local competitors. Easy Apply. Consumers love to do business with someone that can admit mistakes and state how they made improvements. For more specific results for "merlex-auto-group". Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Bait and switch tactics, not one car pictured I was interested in was available. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Estimated amount consumers saved since 1997: $15,590,010,907. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! View all hours. I Talked with a sales person who handed me the set of keys and walked away. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Compare pay for popular roles and read about the team's work-life balance. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have no idea who it is. He knew nothing about the car so i should have known he knew nothing about anything else either. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. In the original write up they said that the car ran perfectly. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! 40 minutes later I completed a fiancial form. Corporate Advocacy Program: How to repair your business reputation. 1492 customer reviews of Merlex Auto Group. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Initially I showed him a car that Id settle for but wasnt in love with. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Purchased 2015 ******** **** ***** July13 2020 during COVID. Verify to immediately update business information, respond to reviews, and more! I said I want to return car. The owner Ray should NOT BE TRUSTED. which was weird because I dropped of the car. !! Ally bank gave me the reference number. N/A. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! #1 Luxury Auto Dealer in the Washington, DC Area! He said, he cant. On April 3, 2018 I got a bill and welcome letter from Ally Financing. REBUTTAL BOX Find more than 112,707 complaints| Ripoff Report When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. We inform our customers with the most accurate information we have at the time. Dont trust this dealer! DO NOT TRUST RAY! Monday. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Almost half have been Mercedes and BMW's which is what we were looking at. flexible hours. 1105 N Glebe Rd, Arlington, Virginia 22201. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. From this document I defined the total selling price for the car. There was a problem with your loan.". 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Wasted a trip out to Arlington. Was sold a car with a bad engine! 3.7. It may not be copied without the written permission of Ripoff Report. I am a return customer and they as last time they treated my husband and I with s. Case Details Parties Dockets. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! I agreed. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I could not eat, walk, think. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Life's too short, are keep it up and yours will. Merlex did not have the vehicle we were interested in purchasing. How those businesses take care of those complaints is what separates good businesses from the rest. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Estimated amount consumers saved since 1997: $15,590,010,907. Now please pay attention to this the fraudulent actions kick in!! You will be sorry. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Grace told me to contact Mike ASAP so I did. Website. Copyright 1997-2023 Ripoff Report. BBB Business Profiles generally cover a three-year reporting period. Consumers want to see how a business took care of business. The manager Walter prepared Purchase Documents set. Good. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Very responsive!! All rights reserved. Uncover why Merlex Auto Group is the best company for you. Car dealership. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. I drove far to get the vehicle I wanted. I submitted an application to police. who took it far and beyond to make sure I left satisfied. Consumers love to do business with someone that can admit mistakes and state how they made improvements. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. I informed her, ok but was waiting to hear back from the sales person. He spent 75% of the time i was there with me. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. I highly suggest, next time you spend over $10, you get yourself a keeper. Unlawful and unprofessional. I visited dealership MerlexAutoGroup. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! 7. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? I have brought this up to my team and we will be working on improving our sales experience. Please teach how to cancel this Certificate of Title. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. 192 were here. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Who's crazy enough to start this website? He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. The final on road price was 10K higher. Called in. I said I was not pleased but sh-t happens. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Was clean and in great condition. They told us the car moved to another dealership. Error in sending request, please try again. And the best part of all, documents in their CrowdSourced Library are FREE. and why? This was the most stressful experience I've ever had buying a car. Arlington, VA. Search consumer complaints, reviews and information about merlex-auto-group. Caution!! I had a wonderful experience purchasing my used vehicle. It looked brand new being a used car and all of the customer service reps handled me very well. There I was told that car needed a new engine! WE FINANCE EVERYBODY - Call Our Sales Department For More Information. (703) 214-3598. Communicates outside of dealer hours!! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Making you a happy customer is not their goal!! This guy is one of the absolute worst i have seen and I used to train new hires for sales. Specialties: High End Used Car Sales. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. We left negative reviews of our experience. Wondering if a report is missing? This rating includes all reviews, with more weight given to recent reviews. BBB Business Profiles are subject to change at any time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. 6. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Will definitely be back in the future. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Some of the employees are rude and not helpful. Domain Created. I returned home by my car. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. All rights reserved. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Appfolio Charged $538 to charge card and I never heard of them!!! He then asked us to drop off the car at his personal mechanic for him to diagnose. Consumers want to see how a business took care of business. BBB is here to help. Although the manager Walter swore, that the car was clean. Dont click on those slick Ads! Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Used Cars for Sale. We've either got it - or we can get it. Got a particular new car in mind? They told us the car was on the lot, but upon arrival, the car was no longer at their location. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. And of course, they tried to up sale me another auto on the lot. July 21,2020 check engine light came on. I called about the same car on three different days over the course of three weeks. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with.
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