Basic emergency roadside assistance package for drivers who like to stay local. If you run out of fuel in Victoria, we'll bring you up to 5 litres of free fuel to get you to the nearest service station. . Pricing effective 1 February 2023 and subject to change. Where you request Services more frequently than RACQ considers reasonable, RACQ may place your nominated vehicle into RACQs Excess Use program and/or may request that you ensure that your nominated vehicle is placed in sound mechanical and Roadworthy condition. 5 litres of fuel if youre stranded in Victoria with an empty tank. RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - June 2021 (PDF, 82 KB) Travel Entitlements will only be provided if the Driver is a resident of Australia. Find the most up-to-date RACV Promo Codes and offers that will help you get discounts and save on the online order. The Caravan or Trailer wheel nut spanner and jack (heavy duty, if required) must be provided. Where the weight of the wheel and tyre assembly is beyond the safe lifting capacity of a single person, you may need to pay an additional service fee. Any additional costs above the annual specialist towing Entitlement amount will be at your expense. This site will not function correctly without JavaScript enabled.Please In all other circumstances, a tow to the nearest Accessible Charging Station or to your home can be arranged in accordance with your Entitlements. A waiting period of 24 hours applies to all Entitlements from the start date of all Roadside and Roadside Extra products. This correspondence can be addressed to: RACQ Group Member Relations RACQ will pay the daily hire rate, stamp duty, GST and tax up to the maximum daily Entitlement value. need by Credit Card *. If you haveTotal Care, youre covered in any vehicle youre driving. . 230039 receives commission for each policy sold or renewed. criteria: (d) Does not exceed the size limitations; (e) Not an Ineligible Vehicle (see below). Email: gordon_oakley@racv.com.au. If you're a Victorian resident looking for a comprehensive level of cover that will allow you to pay your premiums on a month-to-month basis without the burden of any additional costs, then RACV Complete Care Car Insurance might be the perfect fit for you. Features Include: 6 Speed Auto Transmission Climate Control Heating and Cooling P/Steering ABS Brakes Cruise Control Traction Control Stability Control Airbag Safety Power Windows CD/MP3 Player AUX and USB . If you break down in a location where RACQ is unable to assist you, RACQ may be able to refer you to a local service provider. See All www.racv.com.au Listing monitored Write a review Ask a question Reviews (64) Q&A (0) Details Compare RACQ does not cover Caravans and Trailers that: (a)Are used as a permanent place of residence. Administrative fees of 50c a month apply for monthly payments, $6 for the year. The information provided is general advice only. Where your Eligible Vehicle wont go or stops due to mechanical or electrical problems, well try to get it mobile again for you. It has been used 0 times. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 329 KB) Where a vehicle requires a jack with a lifting capacity of greater than 1.6 tonnes, you will need to provide a heavy duty jack. endstream 5-Day Gastronomic Self-Drive Through Central Italy Member price from $2,375 . For policies with a start date from 28 February 2021 - 14 July 2021 or with a renewal effective date from 5 April 2021 - 15 August 2021. With Total Care, you can get service in any car you drive, as well as for the nominated vehicle. In such cases Service will be extended to towing the vehicle to a place of repair within the distance entitlements. It should be read alongside your Certificate of Insurance. 20% off Chargefox fast charging 4 used Show Deal $5off 15% off daily rental rates in Australia and New Zealand + $5 off protection options + Free additional driver Restriction: Terms and conditions apply. Where you have locked your keys in your Eligible Vehicle, RACQ will provide attendance to unlock your Eligible Vehicle. Terms and Conditions for which an ERA Subscription Fee has been paid for the period during which Service In the spirit of reconciliation, RACQ acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. Flights are only available on a commercial scheduled service airline. Taxi services will be subject to the availability of taxis in the relevant area. **For more details regarding ineligible vehicles, seeterms and conditions. A location along the most direct route from a Breakdown site to the Attending RACQ Service Providers Premises. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. If you require a taxi, RACQ will arrange and pay for a taxi after each towing event in accordance with your Entitlements. Plus, youre covered if you get locked out of your caravan or it gets a flat tyre. RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 411 KB) Roadside assistance if you cant ride your bike because of a puncture, mechanical problem or even exhaustion. For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 29 June 2019 - 4 April 2021. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 307 KB) Anyone driving your nominated vehicle is also covered. Your Roadside Assistance product entitles any Driver of your Nominated Vehicle to Roadside Assistance after a Breakdown. Call us on 13 RACV to change your vehicle. RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - August 2018 (PDF, 71 KB) 103 0 obj Change of Nominated Vehicle: A 72-hour waiting period applies to all Plus Care, Ultra Care and RACQ Ultimate Entitlements including Travel Entitlements for all Drivers (excluding the member where Personal Roadside Assistance applies). By purchasing a roadside assistance product, you are bound by the terms and conditions below that apply to the relevant product and are subject to change without notice. We've helped with over 800,000 jobs in 2021 alone. From time to time, RACVmay require changes to be made to its products in order to respond to changes in legislation and other environmental factors. Please refer toEmergency Roadside Assistance Terms and Conditionsfor the exact entitlement. I found out yesterday that RACV Total Care is really NO CARE! If your Eligible Vehicles battery is depleted, RACQ will provide you with a top up charge to enable the vehicle to be driven to the nearest Accessible Charging Station if in range. Administrative fees of 50c a month apply for monthly payments, $6 for the year. Roadside Care is our most affordable package for when you only use your car to head to work, visit the shops and run the odd errand around town. With three levels of roadside assistance and flexible payment options, get the subscription you need for your driving lifestyle and budget. Get assistance in any vehicle youre driving, even if you regularly travel long-distances. hbbd```b`` iXDL+0f. This waiver of fees will not apply where RACQ is providing Services outside of the Entitlements. Ensure you read section 7 for other conditions, limitations and exclusions that may apply to the Services RACQ provides in certain circumstances. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 407 KB) Prices valid as of 1 February 2023 and are subject to change. If youre an existing RACV Member, you could get a discount on your subscription, based on your years of membership. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 276 KB) A Reasonable Time has been allowed to repair the Eligible Vehicle; or, The Driver has reached or been allowed time to reach the agreed destination once it has been agreed that Vehicle Recovery will be provided; or, The Maximum Entitlements have been reached; or, The Eligible Vehicle is at a place of repair and the Driver has returned Home (Alternative Passenger Transport will be provided to collect the vehicle once it has been repaired); or. Help with common issues like lockouts, flat tyres or flat batteries Australia-wide, 24 hours a day. I have this from Stupidcheap. RACQ therefore has a financial responsibility to ensure that Club services are distributed in a manner that benefits all members equally. Our top-range package with all the extras included. Emergency Roadside Assistance provides breakdown support for mechanical issues and problems like flat batteries, punctured tyres and lockouts. For policies with a start date from15 July 2021 - 2 August 2022 or with a renewal effective date from 16 August 2021 - 4 September 2022. This is the total dollar value of benefits you can receive after a mechanical breakdown, per incident. Organisations looking to provide the best training to their people to build a culture of proactive care; Occupational Health & Safety departments looking for better ways to reduce risk and promote a healthier workforce; Managers looking to support staff mental health and create a culture of resilience RACV Boat Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 60 KB) All entitlements will be subject to local availability. Whether you just bought a new car or its simply time to renew your current cover, choose from a range of high-value car insurance options for peace of mind while you drive. They comply with the manufacturers specifications for your vehicle and the relevant Australian Standards. Additional costs will be at the members expense. If you have a caravan or trailer, Total Care or Extra Care might suit you they both include a level of assistance if the towing vehicle breaks down. endobj For policies with a start date from 13 October 2020 - 6 June 2021 or with a renewal effective date from 28 October 2020 - 11 July 2021. For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 30 June 2019 - 4 April 2021. With respect to a member, an entitlement to receive Roadside Assistance for any Eligible Vehicle that the member is travelling in. In circumstances beyond RACQs control, such as a fuel strike, RACQ may be unable to provide this entitlement. Based on our current members, we suggest: RACV Roadside Careif youre more of a city driver and rarely travel to regional or rural areas. This includes decisions regarding access to your entitlements. (b)Accommodation up to $550 per incident and rental vehicle for up to 5 days, up to $100 per day. %%EOF Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. If your needs arent covered by our affiliates, we may pay to have someone attend your vehicle or tow it somewhere to be repaired make sure youcall usfirst so we can authorise this for you. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. 90% of issues are fixed on the spot, so you can get moving again. For more details on vehicle eligibility, towing limits and exclusions, see Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). Explains what insurance products are available and who provides them, the financial services we offer, how were paid and how we handle complaints so you can decide whether or not to choose RACV Insurance. Option 3: You choose to travel to your destination or return home while the vehicle is repaired in the town closest to the breakdown. Terms & Conditions Avis Europe All rentals are based on 24 hour periods , a full day is charged for any portion of a day that the vehicle is used. Any licensed driver using your nominated vehicle can get help. Where evidence cannot be provided RACQ may decline to provide the Travel Entitlement or require the Driver to pay for the relevant Travel Entitlement. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. Under Total Care and Extra Care, caravan and trailer assistance will be provided if the vehicle or the trailer being towed can no longer move. The transportation of your Eligible Vehicle to another location using a conventional car carrier. Where Specialist Equipment or excess distance is required, you will be required to pay the additional cost. Complete Care is all round cover for people who sometimes travel longer distances and often have things in tow. Administrative fees of 50c a month apply for monthly payments, $6 for the year. Noble Park Victoria, Australia 3174. Where your Eligible Vehicle requires charging, RACQ will provide a top up charge where mobile EV charging equipment is available. If the key to your Eligible Vehicle or Eligible Caravan or Trailer has been lost, damaged or stolen, where possible, RACQ will arrange and pay for the services of a locksmith in accordance with your Entitlements. RACQ reserves the right to decline any application or renewal at any time. weather events or flooding); (j) The Eligible Vehicle is parked in a difficult to access area, including but not limited to; parking garage, 4wd track, beach or in an area without Constructed Road/Driveway access. %PDF-1.5 % If you hold Plus Care, Ultra Care or RACQ Ultimate, attendance or towing costs incurred over the standard Roadside entitlements will be taken out of your Plus Care, Ultra Care or RACQ Ultimate Entitlements. The car had problems the local mechanic could not fix. From past experience though with others we were travelling with, (we've yet to have to use it) they tell you to get to the nearest town. Car Insurance is separate to Emergency Roadside Assistance. Our entry-level package, perfect for city drivers who like to stay local. Where the cost of Recovery exceeds the overall maximum annual entitlement, you must pay the excess. A Terms and Conditions agreement acts as a legal contract between you (the company) and the user. By subscribing, you automatically become an RACV Member. RACV Motor Insurance Premium, Excess and Discounts Guide - October 2021 (PDF, 214 KB) Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. Out of charge Kitchen & Sandwich Hands. Comprehensive, Third Party, and Motorcycle Insurance. Great for people who travel in-and-out of town. Cover is also provided to any person lawfully driving the Nominated Vehicle. 230039 receives commission for each policy sold or renewed. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. The time deemed sufficient by an RACQ Service Provider to effect a typical repair, subject to the availability of a qualified mechanic and necessary parts to affect the repair. For policies with a start date from 22 February 2023 or with a renewal effective date from 27 March 2023. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . RACV's default excess is $250 on international travel insurance, which can be reduced to $100 or $0 in exchange for a higher up-front premium when the policy is purchased. 43475 points, See more recommended businesses in Melbourne Metro. Save on your annual subscription with discounts the longer youre with us^. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. Any motor vehicle or motorcycles which meet the following We use cookies and other technologies to understand and improve your browsing experience. Any towing above this Entitlement will incur an additional cost. 90% of issues are fixed on the spot, so you can get moving again. . The location where the RACQ Service Provider providing the requested Services operates their business. Level 2, 550 Princes Highway. Extra Care suits those who travel into regional areas and those with heavy vehicles. If you would like more information, please contact 13 19 05. You can add other vehicles at an extra cost. For policies with a start date from 15 July 2021 - 2 August 2022 or with a renewal effective date from 16 August 2021 - 4 September 2022. Service is fast and reliable, day or night, Australia wide. Hey Unregistered User, Please consider signing up and joining our community as either a Free or Subscribing member which helps pay our bills ! Where a sea crossing or vehicle storage is required you must pay the costs of the crossing or storage costs. RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 77 KB) If your Eligible Vehicles battery is flat we will provide a jump start, or when required, supply a RACQ battery for you to purchase, subject to availability. Equipment not normally operated by or made available to an RACQ Service Provider, or equipment normally operated by an RACQ Service Provider where the use, or method of use, is not normally associated with the provision of the Services. <>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 280.63 595.276]/Type/Page>> Any motor vehicle or motorcycle that are covered for RACQ Roadside Assistance. Use the promo code to redeem online, or show your RACV Membership card in-store to receive this offer. 84 0 obj 2Shell Width For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement. If you have Roadside Care, youll only be towed to the nearest attending Service Centre. Prices valid as of1 February 2023 and are subject to change. Deviation from the direct route on return to the RACQ Service Providers premises may incur additional fees. By continuing I confirm that I have read and agree with the Terms and Conditions and the RACV Privacy Charter As a mutual organisation, RACQ re-invests any operating surpluses back into the development of products and services that return the most value and benefit to members. This entitlement will not apply to Insurable Events. Car insurance provides protection from losses resulting from owning and . For policies with a start date from 3 August 2022 - 15 August 2022 or with a renewal effective date from 5 September 2022 - 18 September 2022. 227678. If you require a Rental Vehicle, RACQ will arrange and pay for a Rental Vehicle after each towing event in accordance with your Entitlements. RACV Motor Insurance Premium, Excess and Discounts Guide - July 2020 (PDF, 45 KB) Save on your annual subscription with discounts the longer youre with us^. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 90% of issues are fixed on the spot, so you can get moving again. For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. RACQs Excess Use program is used to identify, monitor and assist those members with roadside assistance who are deemed to have made excessive requests for service. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. Plus, save more on your yearly subscription cost the longer youre with us. Do you drive more than one car, frequently travel to rural areas, or have a trailer attached to your vehicle? If the Caravan or Trailer being towed by the Eligible Vehicle experiences a minor mechanical or electrical Breakdown, an RACQ patrol will attend within your Entitlements. Including the basics, our Roadside Care package provides assistance for anyone driving your nominated vehicle. Insurance coverage cost and risk are entirely your responsibility in all circumstances and you agree to indemnify RACQ and any RACQ Service Provider against any loss, damage or claims. Your reference number is, Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB), Five road rules youre probably getting wrong, help for common breakdowns, flat batteries, and tyre troubles. Where your Eligible Caravan or Trailer requires towing, RACQ will only be able to assist where your Running Gear is in a serviceable condition. RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 1,233 KB) Terms & Conditions T&Cs When booking/purchasing with ClubConnect, you are agreeing to abide by the following terms and conditions: Voucher Validity Vouchers are valid for a period of 12 months from the date of issue, this excludes attractions that have been booked for a specified date or where a 'valid to' date is specified. But not sure you can get cover if not living in Vic? RACQ may request that the Driver provide evidence of this. endobj It outlines details of your cover, such as the policy number, when it takes effect, when it expires, limits and the price of your premium. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. The vehicle must be in good condition and meet the registration requirements of your state and territory. Still waiting until cheap Tuesday to fill up with fuel? RACV Boat Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 80 KB) RACV TC , has really looked after me on 3 occasions , one time when on my BMW bike in WA and the 2 others in a 4x4 in WA and NT , accomodation and car hire every time , in Darwin it was the busy season they paid a fair bit above the limit for accomodation . RACQ will also arrange and pay for accommodation until the next air, rail or coach service arrives, up to $330. Find out more. The member will have the rights set out in the Constitution for their membership class. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 483 KB) We're available 24/7 and fix 90% of issues on the spot. If your Eligible Vehicle requires specialist towing or has become bogged, RACQ will provide attendance and assist where possible in accordance with your Entitlements where it can be accessed without leaving a Constructed Road/Driveway. With flexible options including annual and monthly payments. (a) Suffers a Breakdown 100km or more from the Driver's Home; and (b) RACQ estimates the repairs will take more than 24 hours for Ultra Care and RACQ Ultimate or 48 hours for Plus Care. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. If you cancel your subscription before the end of the 12-month period, you may be eligible for a pro-rata refund in some cases. Roadside Care covers anyone driving your one nominated vehicle. Add to Chrome. The suite of products offered by RACQ, including Roadside, Roadside Extra, Plus Care, Ultra Care and RACQ Ultimate which provide various levels of Entitlements.

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