Site Map | Transfer tickets to friends (for select events). I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Yep! I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. We are changing the way you register and sign-in to the StubHub Community. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Third-Party Resale Tickets: Everything You Need to Know. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Here we are. Have mobile tickets and cannot find barcode. Tap Tickets Tab (pull down on the screen to refresh if necessary). No. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. This will help to ensure that you are ready for your event in no time! Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. To login, use the same email address you used when purchasing your tickets. and need to send them to a friend, transfer the tickets through your AXS account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thanks! If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Yes. The concert is tomorrow. Cookie Notice On the Review page, click the List Tickets button to finish. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. From everyone at Vivid Seats, we hope you enjoy your event! Browse your upcoming events and tap the ticket icon for the game or event you would. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. So you can sell on StubHub or any other way you find. Even if you call within 48 hours of your event, you will probably get no help at all. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Review listing information and choose Credit Card for payout. Click the Transfer button next to the event in your AXS account. Flew in for this show. Press J to jump to the feed. Cookie Notice Otherwise you have until your friend creates an account to cancel the transfer. What are my options here? After that, the tickets will be theirs to use with the AXS app. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Privacy Policy. We bought the tickets through AXS and we have no clue how to sell or transfer them. However, we recommend that you transfer tickets to each person attending the event. There is no fee for transferring seats and you are allowed unlimited transfers. They assured me that the tickets would be transfered once they got ahold of the seller. If your friend already has an AXS account, the tickets will be transferred instantaneously. Open the App and sign in to see your tickets. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. it must be some garage shop with three programmers. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. I had flown from TX to NY for this show with my friend. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. All Rights Reserved. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Select the tickets to transfer and enter the recipients information. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Have been on hold 3+ hrs. AXS Mobile ID allows for convenience, flexibility and security. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. It depends. Your tickets will no longer be listed for others to buy. If they already have an AXS account set up the tickets will go in their account automatically. The event staff will scan this digital barcode to let you and your party into the event. On the review page, click the Transfer button to send the tickets. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Click the Sell button next to the event in your AXS Account. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Its up to you! How do I use the Rockets App to enter the building? This is the QR code you will display upon entering the venue. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. i spent the next 2 hours trying to get the axs app to work and get my tickets. The game is in 36 hours. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Select the tickets to sell, and then set your price and selling options. After logging into the app, verify the tickets are available in the app. Remember, your friends can always transfer tickets back to you. Copyright I have a problem with AXS Tickets Are you having issues? After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Click the Sell button next to the event in your AXS Account. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. When its time for the event, they can open the app to show their tickets on their phone. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Customer service all the way to your seat, 2000-2022 StubHub. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. As an event draws closer, venues generate the barcodes for each ticket. What is transfer? Why did the venue decide to use AXS Mobile ID? Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Open the App and sign in to see your tickets. Flew in for this show. We are changing the way you register and sign-in to the StubHub Community. If they already have an AXS account set up the tickets will go in their account automatically. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click the Transfer button next to the event in your AXS account. If you already have an AXS account, the tickets will be transferred to your account automatically. Stubhub assured me my tickets would be available. Its up to you! Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Browse your upcoming events and tap the ticket icon for the one you would like to sell. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Click the 'Transfer' button and your guest will receive a notification via . Yes Its up to the promoter, artist, or team if you can sell tickets or not. Are screenshots of the barcode valid for entry? Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Did you find it helpful? Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. AXS Mobile ID allows you to manage . Stub hub sent my hockey tickets for a las vegas game to axs. Before following any of the steps below, make sure you download the Official Houston Rockets App! What are my options here? Your guests will need to create an AXS account to receive tickets. why the hell can they just not send you the tickets in an email, as an option? Can seats be transferred to someone who doesnt have an AXS account? Was wondering if you had any update on how yours is going? Sorry we couldn't be helpful. You should see something to transfer. When listing tickets, you decide how long your listing will be available for others to buy. and our Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Did you find it helpful? I purchased 2 tickets through stubhub January 2020. If you see a Sell button next to your tickets in your account, you can sell them! Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Can I have multiple tickets on one phone? How will I know if my transfer was successful? SOLD TICKETS VIA AXS. Yep! Go into the app, look at the ticket. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. You will enter your community username and new password and done! If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Select the tickets to transfer and enter the recipient's information. Press question mark to learn the rest of the keyboard shortcuts. Why did the venue decide to use AXS Mobile ID? Open the AXS app Sign in or create an AXS account. Have screenshots and stuff with timestamps to also prove this is a thing. i assume they will try to get me to receive the tickets using axs again. After that, the tickets will be theirs to use with the AXS app. Sorry we couldn't be helpful. Then your friends can get in with their own phones using the AXS app. Lindsay is the author of this solution article. You've been successfully subscribed - thanks! When I sell tickets, do I have to deal with the buyer? Anyway, a few friends and I had tickets to see Harry styles in Cleveland. If your friend already has an AXS account, the tickets will be transferred instantaneously. If you do not currently have an AXS account you will be instructed to create one during your purchase. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I was never able to get ahold of SH again. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Tix originally purchased Spring 2020, was postponed until today 7/31/21. If they already have an AXS account set up the tickets will go in their account automatically. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Enjoy the event! Show the tickets on your phone for everyone in your group. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. And you're done! When your tickets sell, youll receive an email informing you of the sale. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Follow the steps below to access the tickets: Did you find it helpful? They said they would get in contact with the seller and have the tickets transferred over. Click the Transfer button next to the event in your AXS account. Upcoming. Customer service all the way to your seat, 2000-2022 StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Select the tickets to transfer and enter the recipient's information. Apparently it is actually AXS? (*If you can't remember your password, tap. The tickets will be delivered to the buyer automatically. Official Tickets and Your Source for Live Entertainment | AXS.com Sorry we couldn't be helpful. Remember, your friends can always transfer tickets back to you. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. | Please help. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Article. When I sell tickets, do I have to deal with the buyer? Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. i had the exact same problem. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Under this tab, you'll see event details and ticket barcodes for all your upcoming events. I followed the directions of creating a AXS account via the email address that they sent me the email. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Step 1: Download and Login into MLB Ballpark App. Tap View to access the barcode and scan in for entry. Select the seats you would like to send. Can I still use a ticket after I have transferred or shared it with someone else? If you do not currently have an AXS account you will be instructed to create one during your purchase. You will enter your community username and new password and done! Can seats be transferred to someone who doesnt have an AXS account? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Easy! They should be able to tell you if the tickets are active. Sign into your AXS Account and click Listings. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). For more information, please see our When your tickets sell, youll receive an email informing you of the sale. If you already have an AXS account, the tickets will be transferred to your account automatically. Yes No Still Need Help? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Hey guys, I just joined this group so if this isnt allowed lmk. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Youll be able to transfer money to your bank from your account on AXS.com. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. | Help us improve this article with your feedback. I had read on other threads that sometimes the tickets don't transfer until the day of the event. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets.
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