The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. 4. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Council tax is payable on properties that are empty, including second homes. A Penalty Charge Number must be entered. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Because nobody cares. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. 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Find out about your responsibilities relating to council tax as a landlord. This includes those who receive Council Tax support., Hi Dear Sir or madam. giving feedback Contact us Get in touch with us online, by phone or in person. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. For queries . Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Read about our approach to external linking. Claims for the rebate can only be processed until September 30. Call us. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. We've matched the postcode to London Borough of Croydon. The application is in two parts. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Croydon CR0 1EA We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Payment line:0345 300 0614 (option 3) Revised, or reduced? Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Enter your email address to subscribe to this blog and receive notifications of new posts by email. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Paying your Council Tax Find out who is responsible for paying Council. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Can Nigeria's election result be overturned? Russian minister laughed at for Ukraine war claims. Find out about Council Tax, how much it is, and how the money is spent. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Dont worry we wont send you spam or share your email address with anyone. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. The first is a calculator which can give you an idea of what you may be entitled to. 0.1 England and Wales. The council reckons even its online form should take around 10 minutes to complete. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. pic.twitter.com/5PFiLmGWCv. 8. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. If youre paying bills via direct debit youre not that poor. Plans to increase council tax in Croydon by 15% have been approved by the government. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. The councils online form should take around 10 minutes to complete. Email: croyctax@croydon.gov.uk. Of course it does not. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. giving feedback NEW Help improve this site by Visit the government's website for more information about support for energy bills and the cost of living. . Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. and how to view your payment schedules online. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. You'll usually have the. Message us Use our form to send us a message about our services. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Dont include personal or financial information like your National Insurance number or credit card details. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. You have rejected additional cookies. Are unable to get over those pesky Rachmanistic behaviours Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Based in Croydon and edited by Steven Downes. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Further details will be. In the event of an emergency, the 020 8604 7124 hotline remains available. If you wish to simply change the date of your Direct Debit, contact us. Show Thank you for contacting the Council Tax Department. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Its impossible to contact the council tax mob as well Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Under current rules, town halls can only . With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. The deadline for all payments to be made is August 31. Croydon Council Tax team You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Bernard Weatherill House 8 Mint Walk. You can also choose to wait until September to receive the rebate in this way. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Telephone: 020 8726 7000. You can get information on their website. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Show You misappropriated the funds for something else by accident There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Bernard Weatherill House 8 Mint Walk Check with your provider first before proceeding. NEW Help improve this site by Births, deaths, marriages and citizenship, support for energy bills and the cost of living. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. The service will be back online shortly, please try refreshing the page in 15 minutes. Follow us on Flickr; Follow us on Youtube; Our address. Are Marie Antionette and forgot to pay the baker The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. She said: I will be voting against the 15% rise in council tax. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Viridor burned it as excess plastic not for landfill. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. The scheme was introduced very quickly, leaving councils little time to prepare. You could make it easier for the council to contact you by completing an application for an online account. Have a Cash flow crisis The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Gove's funding increases have come too late to save Croydon. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Which seems at odds with reality. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Based in Croydon and edited by Steven Downes. Follow BBC London on Facebook, Twitter and Instagram. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Other ways to contact us. It is a London borough council, one of 32 in the United Kingdom capital of London. How much is your council tax increasing by? Hide, Send feedback directly to the content team using our website feedback form. I also tried to set up an account with grantapproval.uk. Enter your email address to subscribe to this blog and receive notifications of new posts by email. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. CR12345678). Ah that is unless you var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. You can check your balance, instalments, payments and view bills online 24 hours a day. Council Tax team, Croydon Council giving feedback Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. More information can be found on Croydon Councils website here. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. Please note that these messages may come from both the council and our form provider GrantApproval. Councillor Mark Watson, cabinet member for communities, safety and justice. This service is in scheduled maintenance mode. 3. We are committed to making our website accessible to all visitors. Anyone any ideas please? The council usually does all in its powers to avoid logging missed bin collections. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. For example, card cash accounts, post office accounts and most savings accounts will not. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. What's the least amount of exercise we can get away with? Your progress has been saved. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash.
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