in landscape or portrait mode. Be sure to check out our troubleshooting blogs for both theZebra Label PrinterandRollo Label Printer. EFF reported about the Dymo DRM just last month, and a month later, we are glad to see it broken. Select an article below to learn more: Printing multiple barcode labels using the DYMO Utility software (PC) Such as U-Line. Weekends & Holidays: We carry an after-hours phone. and its instructions are included with your printer. DYMO LabelWriters need to have the correct drivers installed to avoid potential printing problems, and these drivers can be downloaded directly from DYMOs webpage. The Cleaning Card and its instructions are included with your printer. Trying to pinpoint what is causing a label to print incorrectly from your, can be frustrating. Such as U-Line. Easy fix for this is to find what RFID chip there is embedded on the paper rollWe then as a community create a database of all encrypted backups of the RFID data (when the label count is on 0). 4. If you have installed the Dymo printer driver but cant print from ShippingEasy, try printing directly from your computer. Corporations have the law on their side they have things like the DMCA in the USA which makes it a crime punishable by years in prison for circumventing DRM on a product they own, but when a person buys the crippled product, it is their fault for not researching the thing to the point where they can decipher identical product pages with changed SKUs? If you can benefit from this projects discoveries, you should also take a bit of your time and, with help of your Android NFC-enabled phone, share your cartridge data in a separate repository to make thwarting future DRM improvements easier for all of us. The password can't be read out, period. New Dymo Labels have an RFID chip embedded in the roll and the 550 will no print if this chip is not detected. How to Print Discounted UPS Shipping Labels, How to Customize Branded Ship Notification Emails, E-Commerce Shipping with Stamps.com Online, E-Commerce Shipping with Stamps.com PC Software, How to Fund Your Account & Manage Payment Methods, USPS Tracking displaying package as Delivered before being Shipped. If your label is printing too small or isnt filling out the entire page to scale, a computer and/or software update might have caused your paper sizes to revert back to a different size. yOyOeK1 wrote a comment on Subaru Android Dash Tablet. Steps: The photo sensor that reads the index mark has failed - if this is the case, the unit will need to come in for repair. When your Dymo Printer is first connected, the printer driver installation window will automatically open. The DYMO LabelWriter 550 now automatically recognises label sizes for easy, stress-free printing Unique new label recognition technology means no more guessing at the right label type from a drop-down menu. The LabelWriter 550 series printers (LabelWriter 550, 550 Turbo, 5XL) are high-performance, low-cost printers used for printing mailing labels, postage, file folder labels, bar code labels, and more. Restart the mobile device. https://www.dymo.co.uk/support?cfid=contact-us, United Kingdom 02035648354 United States 1-877-724-8324. This blog is part of a series! The printer lid is not firmly closed. endstream endobj 14 0 obj <> endobj 15 0 obj <> endobj 16 0 obj <> endobj 3 0 obj <> endobj 20 0 obj <> endobj 21 0 obj <> endobj 22 0 obj <> endobj 23 0 obj <> endobj 30 0 obj <>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 31 0 obj <>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 32 0 obj <>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 33 0 obj <>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 34 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/Properties<>/XObject<>>>/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 35 0 obj <>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 73 0 obj <>stream Posted in Dymo Articles. If we had a nickel for every time , wed have two nickels which isnt a lot, but its weird that it happened twice.. Looks like an NXP RFID chip - can't quite make out the number. Hhahahahahahah riiiiiiight. Keurig had this same pressure when they did their 2.0 brewers and it had RFID pods. Just remove the tag from the cardboard core and tape it to the side of the machine. Wanting to just buy more for future needs, the older non-DRM printers are not unavailable anywhere for the $80 we were paying. . All CoStar and DYMO LabelWriter printers (note: will NOT presently work DYMO LabelWriters 5XL, 550 and 550 Turbo) Rollo printers; Our DYMO-compatible 30252 labels are also available in: . There should be a [$SOMETHING_HAPPENED] before that comma. New Dymo Labels have an RFID chip embedded in the roll and the 550 will no print if this chip is not detected. Edit: I am very annoyed by the fact that Dymo is following what ink jet manufactures are doing. Accio has added CH552 USB to NRF to LoraWAN. True ownership of the devices we get is of utmost importance, helping us get rid of limitations and constraints that make our days worse as they become a trend, and this step in our journey isnt all too different from the way Keurig coffee pod reuse restrictions were circumvented. Still, I recommend you call your local number and take a few minutes to tell them about why you might be considering different vendors that compete on quality, not lock-in. Arham International, Inc. Multiple Blank Labels are Printing with Your Label, Shipping Unboxed: FAQs about International Shipping. Period. - Only compatible with Dymos own labels. Or why would anybody even remotely consider buying DRMed printer/label maker? My company primarily used Dymo, but with 3rd party labels as thats all our supplier has. :). Free shipping on Every In-Stock Order in the USA! Malfunctions covered after the manufacturer's warranty. But there is a big drawback with the 5 series models First and foremost, you should know that the new Dymo 550, 550 Turbo and the 5XL will not work with 3rd party labels. If using a Dymo LabelWriter 550, you must use Dymo brand labels and those labels must have the RFID sticker in the core. THIS is the exact discussion I've been looking for. Please note that this is a temporary list. If you use multiple different sizes it might be an issue for you. The dymo software detects the label properly for about a second and then it returns to unknown label detected. There are kits to help you transplant the old chip to new toner cartridge. The problem is that in order to be a rational actor in a free market the consumer must have all information available to them. :unlocked, x:locked--------------------------------------. Sorry, we were unable to perform your search at this time. Unplug the USB cable from the Dymo label printer. + The software is comprehensive, but relatively easy to use on both Windows (8.1 and higher) and MacOS (10.15 and higher). Tons of stuff via Google bitching about it (Dymo's brilliant idea) but no remotely viable solutions until I read this. Show More Product Details Description Many to choose from. With Keychain Access opened select System and look for . This can sound a little scary at first read, but weve included instructions from DYMO to help you further: If you have a DYMO LabelWriter, youll need to install the appropriate printer drivers before using it with ShippingEasy. [{"displayPrice":"$111.99","priceAmount":111.99,"currencySymbol":"$","integerValue":"111","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"%2FFKMUttv%2Fq82TSA6znl7zkytFKSOuvA2G57yVqMbb5KsUWPPDxj0raFd6yU%2Fezjf8hyTCWPIEwwh9fSxxf1RH70Tu5Fk7xL2QU2CcgFAjVQBm1Ru9AGYtimonhg8ZaY1fMI9uJZxI3m7F59jM2QZuQ%3D%3D","locale":"en-US","buyingOptionType":"NEW"}]. Guys, I can't thank you enough for this very valuable info! https://developers.dymo.com/#/category/1/article/1417. When your Dymo Printer is first connected, the printer driver installation window will automatically open. We are sorry. + Compatible with a wide range of Dymo labels (a compatibility chart is available on their website). Dymo 30256 labels- Frequently Asked Questions, 9 Key Reasons To Use DYMO Compatible Shipping Labels. There was a problem completing your request. The label spool is sitting loose in the printer. But the only dual models they make are a dual 4 or a 4 with the narrow plastic or paper ribbon labels. on your web browser, choose your browser from the list for more information on how to update the setting for those paper sizes: Open the ConnectEasy icon from your computer. Driver problems. Weve gathered some of the most common fixes and ways to troubleshoot label printing issues. I've also tried using the reader with the rfid off the roll that came with printer. For this reason, the device is only compatible with DYMO Authentic labels and will not accept third-party or obsolete DYMO labels. You can see the boards in these photos are totally different (but maybe other models exist): Its unlikely to be entirely in the host/driver as some of the devices run standalone, reading the docs about the interface: Looks like all the RFID stuff is on a seperate PCB, so an approach may be to replace that board with something that always gives the "right" answers. You receive one roll of white DYMO LW Multi-Purpose Labels with 500 individual labels. This can also be caused by the installation of a new printer. The full list of DYMO manufactured labels can be found here. Ifyour Dymo LabelWriter Thermal Label Printer isn't behaving properly, please explore these common errors. It might be a simple matter of capturing the communication to figure out what it's using for commands to read/write the chip. At this time, no, only DYMO Authentic Labels can be used in the DYMO 550 Series Printers. The automatic label recognition will let you know what size, type . https://www.nxp.com/docs/en/data-sheet/CLRC663.pdf. Press Cmd + Space and search for "Keychain Access". Our payment security system encrypts your information during transmission. Select Remove Device and Delete. b Click the DYMO printer. Get creative content from our green event experts in your mailbox. Availability: Item Backordered. Once the drivers are installed, try printing again from your computer. The generic BluePill board and two resistors are all you need, and a few extra cables make the install clean and reversible you could definitely solder to the DYMO printers PCBs if you needed, too. We also suggest you Download the Dymo LabelWriter User Guide. Humans are charlatans, cheats and frauds. Limit the Use of My Sensitive Personal Information, Multi-Carrier Shipping: Ship with USPS, UPS & FedEx. Confirmed, the value gets written to the C0 and C1 protected bits in the RFID tag when the label is printed or a blank label advanced which is what I just tried. LabelValue has thousands of customer-verified reviews backing up the fact that our labels perform just as well as the manufacturer's brand, if not better. Create backup of RFID data of original Dymo labels, Write RFID data and put it on a 3rd party label. Manufacturer's warranties may not apply in all cases, depending on factors like the use of the product, where the product was purchased, or who you purchased the product from. Yes, I knew the hacker community would come through! *winkwink nudgenudge*. The best gift for your lover- Express your love with MakeID label! The Cleaning Card and its instructions are included with your printer. Click Next. Select Printing Preferences. Will be ordering the scanner/ clonner as well see how we go. There was a problem adding this item to Cart. Please try again. It also has an Ethernet port so that you can plug it into a router and set it up to be used wirelessly by multiple devices on the same network. Ready to ship faster, get the lowest rates, and to grow your business? However, the negatives of not letting people use third party labels on the printer is that the price of Dymo original labels are high, and without third party competition, there wont be any cheaper options for people to choose to use, even if (in the worst case scenario) the quality level of the labels might not be quite as good. Power surges covered from day one. This printer is a long-lasting, highly rated printer for your labeling needs. I wouldnt call laser printing labels the low tech option , Has somebody already forwarded this to Dymo as a viable workaround for a problem with their latest model of thermo label printers? Log into your customer account or create to save the list! I produced a lot of barcode labels with it on cheap 3rd party stock. Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com. Dymo 550 Thermal Printer DRM Hacking. The problem is this, the RFID communicates with the printer to establish the size of the labels AND also how many labels are left on the roll. Availability: 11-13+ Days Add Accessories The printers therefore only recognise the rolls containing this RF chip. Paul McClay has updated the log for "Desk Accessory" CNC Milling Machine. We have 20 Dymo label printers used in our production and was really upset with the new DRM printers. An improperly loaded roll can easily get detached and jam your printer. To re-seat the label spool,followthis guide. DYMO LabelWriter 550 Label Printer The DYMO LabelWriter 550 label printer comes with unique Automatic Label Recognition so you always know the size, type, and number of labels remaining. LabelWriter is a registered trademark of DYMO Corporation. ${cardName} unavailable for quantities greater than ${maxQuantity}. Install the software first at https://www.dymo.co.uk/support?cfid=user-guide then plug the Dymo in power supply then usb and wait for it to detect and install drivers automatically, mine didn't do this because of my windows 7 limit. EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Both of these need to be present in order for the labels to be recognised by these printers. used, follow these steps below for both PC and Mac. Please try again. Feed the LabelWriter Cleaning Card through the printer 2 to 3 times. a Follow the steps here to open the Control Panel, then select 'Devices and Printers'. + Clearly written manual. Please use a different way to share. Here is a selection of recommended Direct Thermal printer alternatives that LabelValue manufactures compatible direct thermal labels for, saving you potentially much more money over the life of your printer than having to buy expensive printer-brand labels. Super clean (no soldering to manufacturers motherboard or RF ID board), reversible, versatile! If you need to install your drivers or if it appears your drivers need an update, you can find these drivers directly on DYMOs website. Weve gathered some of the most common fixes and ways to troubleshoot label printing issues. How Hard Could It Be To Get Millions Of Phone Bills Right? Our labels just work. Contribute to shakibamoshiri/linux-advanced-routing-traffic-control-howto development by creating an account on GitHub. How hard is it to emulate an NFC IC with an MCU? Log into your customer account or create to save the list! Make sure that the . They didnt have to make it RFID, they could have just created a barcode under each label if they just wanted an easy to electronically identify label. Baillee Perkins is a writer of shipping by day and pop culture by night, so her Google search history is an actual nightmare. on: February 23, 2022, 09:01:03 am . HWjI}r^CA[jetHdDvv."r_}{s~3?vKoatK`K_~=X'{L?-t23,aO2X|tK2Y?$t.OeqM Soq{;h'Ci~Xf_0m_`pkb~fple7v{qqun~rvd^VTla! *enKo Products does not sell Avery, Dymo, Zebra, and Brother branded labels.Avery, Dymo, Zebra, Brother and other manufacturer brand names and logos are registered trademarks of their respective owners. The DYMO LabelWriter 550 label printer comes with unique Automatic Label Recognition so you always know the size, type, and number of labels remaining. At first glance it appears that it's using SPI to communicate with the STM32 on the main board. its 2022 now. You will find many software vendors will not write for any other printers, because Dymo will pay them to write software in that only uses the particular printer. If you want serial, thats a $20 card and can be installed in a minute or two. This means that there is proprietary technology, enabled by using RFID chips known as DRM (digital rights management), in the DYMO 550 Series Printers that prevents everything except for DYMO brand authentic labels to work . Log into your customer account or create to save the list! ${cardName} not available for the seller you chose. It used a deliberately leaky blue LED to bleed into the UV, then a color filter and color sensor to detect a range of UV reactive paint. macOS v1.4.3 *compatibility starts from macOS 10.15 to higher. They will Never tell you that the used car was in an accident. let me save you some time and give you the link to the boards I bought on Amazon the second time, these were clean and worked very well with this application: https://amzn.to/3Llmwjl, Please be kind and respectful to help make the comments section excellent. If you need to send your in for repair and it was purchased from labelcity . The software is a little bit clunky but it works OK. You can add free text, change the font and size, add barcodes, QR codes, date & time stamps, import images, etc. DYMO also recommends only using DYMO-brand labels for printing. Stan Lee, Don Heck. A long term approach might be man-in-the-middle the NFC board (or just replace the NFC board with an Arduino and emulate the NFC tag). Sometimes the low tech option is the best. Check Price at Amazon. 2021-08-26T16:22:53-07:00 try the consumer zebras there some of the worse bs in interface design have ever seen. https://fccid.io/RGDLW550/Internal-Photos/Internal-Photos-5092146, https://www.ifixit.com/Guide/DYMO+LabelWriter+450+Power+Button+Assembly+Replacement/115376, https://www.reddit.com/r/dymo/comments/qhww6m/new_labelwriter_550_turbo_label_hack/, https://developers.dymo.com/#/category/1/article/1417, Quote from: Someone on 24 Feb, 2022 03:36, Quote from: EEVblog on 25 Feb, 2022 10:10, Quote from: NiHaoMike on 25 Feb, 2022 13:15, Quote from: mikeselectricstuff on 25 Feb, 2022 10:16, Quote from: EEVblog on 28 Feb, 2022 05:20, https://www.nxp.com/products/product-selector:PRODUCT-SELECTOR#/category/c817_c798_c1491/, https://www.eevblog.com/forum/projects/lexmark-toner-chip-ti046b1/, https://old.reddit.com/r/dymo/comments/t153zc/any_hardware_hackers_want_to_help_dymo_550/, https://old.reddit.com/r/dymo/comments/qhww6m/new_labelwriter_550_turbo_label_hack/, https://www.nxp.com/docs/en/data-sheet/SL2S2602.pdf?pspll=1, Quote from: EEVblog on 23 Feb, 2022 09:01, Quote from: js_12345678_55AA on 04 Mar, 2022 18:07, Powered by SMFPacks Advanced Attachments Uploader Mod. Laptop Motherboard? This way, you can narrow down what might be causing your labels to not print properly as well as more information about installing your DYMOs, Label sizing issues can potentially be fixed by updating the sizes in your printer settings and in. Its a nice feature to have the printer report the label size back to the app and could be worth the extra money for some. Just bought a 6 wide Brother because it was lower cost than even used 6 Dymo printers. 1996-2023, Amazon.com, Inc. or its affiliates, Select a location to see product availability, Free returns are available for the shipping address you chose. P.O. Check out your computer screen and wait for the driver installation window to open automatically. Not until they got busted for re-using their old amazon stock page: * https://www.eevblog.com/2022/03/14/eevblab-96-busted-dymo-gets-worse/, Just leaving this here, might be useful https://hackaday.com/2019/06/27/reverse-engineering-cyclic-redundancy-codes/. This way, you can narrow down what might be causing your labels to not print properly as well as more information about installing your DYMOs drivers. In conclusion, because the printer itself is good, and this issue doesnt prevent people being able to use it as intended, I am only dropping a star because of it. Reviewed in the United Kingdom on July 22, 2022. manuals dymo labelwriter 550 label printer dymo sennheiser pxc 550 wireless headphones user . You won't be able to. One of the more egregious cash grabs Ive seen. With so many settings that could be causing the problem, its time-consuming to try to troubleshoot these issues individually. As a label printer, I've been really happy using the LabelWriter 550, and although not being able to connect to it wirelessly is disappointing (especially in this day and age), it wouldn't stop me from fully recommending it. Better yet, Dymo should be encouraged to stop this nonsense. DYMO LetraTag 200B Bluetooth Label Maker, Compact Label Printer, Connects Through Bluetooth Wireless Technology to iOS and Android, Includes 3 Assorted Label Tapes, JADENS Bluetooth Thermal Label Printer -Wireless Shipping Label Printer for Ebay, USPS, Etsy & Amazon, Compatible with iPhone, Android & Windows (Mac Not Support Bluetooth), 4x6 Label Maker, Pink, BETCKEY - Compatible DYMO 1738595 (0.75" x 2.5") Barcode/File Labels - Compatible with Rollo, DYMO Labelwriter 450, 4XL & Zebra Desktop Printers[28 Rolls/12600 Labels], Labelebal 24 Rolls 1-1/8" x 3-1/2"(28mm x 89mm) Direct Thermal Labels Compatible with DYMO 30252 Shipping Replacement Labels Compatible for DYMO LabelWriter Printer (350 Labels/Roll), khanka Hard Travel Case Replacement for DYMO Label Maker | LabelManager 160 / 160E Portable Label Maker (Black), There are 0 reviews and 0 ratings from the United States, its difficult to load. If you currently order a size, shape, color, adhesive, or custom printed label for your DYMO LabelWriter 450, you will not be able to continue using the same labels with a 550 series printer at this time. DYMO has a software update available that will fix this problem. To set up the Dymo 550, select the device platform and connection type from the tabs below and follow the provided steps: Setting up the Dymo 550 for Windows via USB Download the Dymo Label Printer software. Log back into Stratify. Anyhow, I just want to live in a world where people should not have to spend engineering effort just to make a product more expensive and difficult to use. Am I wrong to think editing to say there's "999" labels on a roll or whatever would be a quick & dirty fix for the count aspect? If your label is printing too small or isnt filling out the entire page to scale, a computer and/or software update might have caused your paper sizes to revert back to a different size. Just search in youtube Dymo Label writer 550 guides etc.. Close (force quit) the DYMO Connect app and restart it. Any and all brand name designations or references are made solely for purposes of demonstrating compatibility. TERMS & DETAILS: More information about this protection plan is available within the Product guides and documents section. ordering takes one click, remotely considering is unnecessary. button at the bottom of the Printers list to select and re-setup your printer. In my picture I believe you put it upside down and feed it through until you feel it grab, if you want once you install the drivers and software once you turn on the device you can press forward which grips onto the label and forwards it through so you can start it up, that's what I did to feed the label through. If you cant print directly from your computer, try the steps below to reinstall your printer drivers. Important! Windows v1.4.3 *compatibility starts from Windows OS 8.1 to higher. Once the drivers are installed, try printing again from your computer. I would like to see Dymo release an update to allow any label to be used, just as they have with their other earlier releases. The LabelWriter 550 series of printers work only with Authentic DYMO LW labels. Please note that this is a temporary list. The latest Dymo Software for LabelWriters (8.5.1) is supposed to work with Windows 10, but there seem to be a lot of issues with the software freezing during startup. We only use one size label so we bought one Dymo roll of labels for each printer we have and when that roll was used up we kept the rfid tag and taped it to the left side of the printer below the top about even with the roll core and all is well for us. Return to ShippingEasy and try printing again. Diificult instructions .had to get a professional at a computers hop to set up.Cost me 50. Copyright 2005 - 2023 Web Commerce Partners, Inc. If your Dymo LabelWriter is printing labels offset, this is usually caused by the label spool sitting loose in the printer. Brothers big problem is their funky editor that doesnt auto-anything without a lot of coaxing. Please try again later. But unlike the 4 series. March 30, 2022. Lexmark MS820 MS821dn Laser Printer - Monochrome - 1200 x 1200 dpi Print - Plain Paper Print -. Click button for "Add a local printer or network printer with manual settings". I assume each roll type has its own special RFID data. COVERAGE: Plan starts on the date of purchase. Finally, the 550 Series is up to 20% faster than the 450 Series printers. MR!\~3!WjR,s/\`TNWvyXOFdG%t-zc Loading Labels. Unfortunately, DYMO brand labels are oftentimes more costly than LabelValue brand, have less of a selection of sizes, materials, and color choices, and you may also have to pay for your labels to be shipped. To get rid of this issue, you can feed the LabelWriter Cleaning Card. Print precise quantities instead of wrestling with sheet labels. The printer's USB connection is not secure. These thermal direct labels must be compatible with DYMO . Simply call Dymo tech Support on 1-888-658-3904 and they will advise you of your options. I only have windows 7 and after some hours figured out the software wasn't working on my computer because it didn't detect the label maker Dynamo 550, according to the website it only works with- Windows DYMO Connect for Desktop? Show More As it will presumably count down and reach and won't let you use it any more. Click Customize and select the DYMO Label Uninstall package. \\servername\Printershare. OR 2. the packaging is green. The Dymo 4XL is compatible with a variety of label sizes - all the way from a half-inch, to 4" wide. Once the detected amount of labels runs out to 'zero' the printer will invalidate that RFID and render the roll useless. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. DYMO recommends checking to see if the spool in your printer is securely in place as well as cleaning your printer with the Cleaning Card included with your printer. It is possible that your LabelWriter is overloaded, and a restart of the device will solve the problem. This software is included automatically when downloading the most recent drivers' package. The DYMO LabelWriter 550 Turbo label printer comes with unique Automatic Label Recognition, so you always know the size, type, and number of labels remaining. Greenville, South Carolina 29606 This means that I can't run it on my current operating system. with authentic dymo lw labels non authentic dymo labels will not be recognized by the printers each label roll web user guide we are aware of a tape compartment issue affecting the dymo labelwriter Most tags have a rewritable UID. [l7XU83. Check Price at Amazon. Check Price at Amazon. But their goal is to lock in their own original labels, a barcode is too easy to copy for 3rd party label factories. Open the Apple menu on your computer and select, , locate and select your Dymo printer on the left side, and click the, Reconnect the USB cable to your printer. Follow the on-screen instructions as your computer installs the printer. Error posting question. I will try to help as best I can though if you do get it, I took some stars off because I've seen how rubbish the software is, but the label maker is actually good according to the research I've done, its just their software which is a let down, and a lot of people are having issues with it from my research.