Restart a Fitbit Charge 3, 4, or 5 On your Fitbit Charge, open the Settings app. Instead, all it takes is a simple tap near or on the display to swipe through your daily stats. Additionally, your resting heart rate will also elevate if you consume alcohol, have a particularly terrible nights sleep, or get to bed later than usual. And its been about 2 years since I bought it. If you can make out something on the screen, your Fitbit is likely dimmed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Then release the button. You may need to repeat this a few times to get it unlocked. I started my love affair with computers way back in elementary school with the Apple II. If you frequent the gym or running trail, using one band for workouts and another for daily wear is also worth trying. I have a charge 2 and it wAS WORKING AWESOME, I was changing the screen because it was broke and pulled the ribbon out now it wont work. Press and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Wait for the smiley face icon to appear on the screen. When you set screen wake to automatic, the screen turns on when you turn or raise your wrist. Fitbit notes that prolonged contact might lead to irritation issues, and suggests that users keep the tracker clean and dry, fasten it snug but not too tightly, and remove the tracker for an hour after extended wear., See also: The best Fitbit bands for all major models. Low monthly payments. . All-in-all, the new feature provides a helpful tool for those who need a break from the hustle and bustle of the day, while still allowing them to stay on top of their fitness goals. Additionally, you can reset a Fitbit to its factory settings, by using the Fitbit app. Support was no help. Theres no clear resolution for this problem, but you might be able to try a few things. Be sure to clean your workout band regularly, too. Make sure the button on your tracker is aligned with the button opening on the charging cable. Unfortunately a problem like that is one you cannot fix on your own. After that, try updating your device again. To turn off the water lock, dry your Fitbit and double-tap your screen (Inspire and Luxe) or long-press the side button (Sense series and Versa 3+)to turn off its water lock. Still having issues? - last edited on If this doesnt work, the issue could be either with the device itself or the battery. purchased within the last year. To get your screen to wake up on your Fitbit Inspire 2, there are a couple of different options available. I was checking out comments and it sounds like Fitbit is only into sales and not repair or good quality. They hung up on me after being on hold for 10 minutes. We recommend you use a timer, like on your phone, to ensure a complete 15 seconds pass, After 15 seconds elapse, remove your finger from the button and remove the Fitbit from its charger. Press and hold the button or buttons on your tracker for 5 seconds. Powers, Elevate co-founder, and client partner Brian Peters, VP of . Find that your heart rate is suddenly spiking? You may have to repeat this several times to unlock it. Its better to charge your Fitbit via a wall outlet than your computers USB ports due to some limitations on your computer ports power. Please follow these instructions step-by-step. This can be done by unplugging the device from its current USB port, re-plugging it into a different USB port, and performing the force restart again. Other times, the issue may be a simple case of battery drainage or a simple reset or update to the device is necessary. There are several ways to maximize your devices battery life. When the tracker is charged to 100%, a green light appears, and then all 5 lights shine for a few . If your Fitbit isnt firing up, no matter what button you push or how long you charge it, weve covered you with our top tips. With the Inspire 2, Fitbit isn't trying to reinvent the wheel. To enable Always On mode, open the Fitbit app on your phone and tap the devices icon at the top of the screen.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_14',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_15',156,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-156{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. A third option is to enable the Auto Wakeup which will cause the device to automatically light up the screen when it senses that youre beginning your day. How do I turn off and shut down my Fitbit? The screen on my Fitbit Charge 2 has also gone black after 3 years. level 2/7 Latex Free 25' orange Val-u-Tubing. You might need to restart your Fitbit device. Try changing your clock face to a different one and see if that works. Are you still stuck with a blank screen after a restart? Fitbit Inspire 2 (Black) at Amazon for $55.90. Fitbit recommends aiming toward the bottom of the display, where the tracker meets the band. If youre in this boat, the answer may lie in your Fitbit apps Settings menu. I know all the hoops to jump through---reset, clean it, tighten the wrist band, etc. Some Fitbit Charge 5 owners have noted a recent uptick in battery drain on their devices. Smartwatches might be loaded with sensors and fancy features, but their primary task is to display the right time, as the name suggests. AlvaroFitbit. To restart your Versa, press and hold the side button for 10 seconds or more until you see the Fitbit logo on the screen, then release it. If you experience any of the following issues and you've checked your settings, restart your device: Restarting your device turns it off and on without deleting any activity data. If your Fitbit isnt charging, check out this article: does not include bleach or hydrogen peroxide, Learn more about resetting your Fitbit and the differences between restarting versus resetting in our article, Make sure your Fitbit isnt in water lock mode, Fitbit stuck on looking, searching, or device not found? If youre trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. This will allow the device to display an alarm on your screen when it senses that youre starting to move or wake up. When enabled, DND temporarily mutes notifications and disables vibrations from incoming items like email, text, or call alerts. If you still have issues with your device, turn it off and turn it back on. Well do our best to help. To do so, head to your phones Settings menu and select, You may need to force quit the Fitbit app. Absolutely the last Fitbit product for me! What happens when your fitness tracker stops working? Inspire HR shows no green light and Heart rate sto. If your Fitbit isnt charging, check out this article:Fitbit Versa not charging? The screen wouldn't respond until I was able to plug it into a computer to restart. Links on Android Authority may earn us a commission. It still syncs with the app but is useless as a watch. Sense and Versa 3swipe right from the clock face. Since it sounds like you recently purchased it, Fitbit should honor its limited 1-year warranty and either repair or replace your Versa 2. A small number of users seem to be experiencing bugs affecting the Fitbit Senses electrocardiogram (ECG) recordings. Seems they the all last the year and few daysmeaning meaning you have no warranty! Open the Settings app on your device. My last FitBit Alta died after a big update a little over a year ago (Aug/Sept 2019) which prompted me to purchase an Inspire HR. Its possible that the issue is related to how Fitbit adjusts steps based on the distance of the run Strava recorded. Intoval metal bands compatible with Fitbit Inspire 2 / Inspire HR / Inspire Matching Devices: - For Fitbit Inspire 2 (2nd gen) - For Fitbit Inspire HR / Inspire (1st gen) What's in the package? Went black recently and nothing is working. First, clean your Fitbits charging contacts (the bronze or gold pins on the back of your Fitbit) and clean the pins on your charging cable. Thank You so much Fitbit Inspire. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. The issue is seemingly related to the latest software version 1.171.50 issued in July. The device is wet. If restarting the device does not work, it is recommended to contact Fitbit customer support for further assistance. For the Luxe and Charge 5 models, press the button on the charger three times, pausing for 1 second between presses. On Fitbit Versa 2, the green LED on the back of the device is still pulsating, even if heart rate monitor is turned off. Using a UL-certified wall charger will work, as will a simple USB input on a computer. 1oz Lube Walking Belts LLC PFTL809164 ProForm 705 CST Running Belt Sand Blast . The fact is that when you pay so much money for the watch, anyone would expect it to last longer than 1-2 years from the date acquired. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. i must have accidentally did this in my sleep. Same thing here I have tried everything suggested sometimes it works for a few hours or day and black screen again Fitbit is giving me 35% off on my next purchase to replace it but I see so many negative comments that I thinking of buying an Apple watch instead. Make sure your device is fully charged, restart the device and check for any new updates.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-large-leaderboard-2','ezslot_16',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); If these steps dont work, try a factory reset to restore it to its factory settings. So, I did an online chat yesterday and was able to get the HR to work on my tracker by scrolling down on the tracker to settings, then HR, then ON; it was showing off which the chat person was able to realize for me. A factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. Contact customer services for advice and they will be able to help you troubleshoot the problem and provide further suggestions. Then the display of your Fitbit will stay lit up all the time, without having to tap on the display or raise your wrist. After a factory reset, you must set up your tracker again. Fitbit display screen black and not working or turning on? If Inspire 2 isn't working properly, see our troubleshooting steps below. Fitbit devices are pretty high-quality pieces of technology, but theyre definitely not invincible. sk8crazyman 90 subscribers Subscribe Share 2.6K views 1 year ago How to turn off the green led on the Fitbit inspire 2. Restart the Fitbit. This was my problem also. You can find more details on how to do this for your particular Fitbit at the foot of this article. If you are still having difficulty restarting your device, you can try a soft reset. Next, make sure you're wearing your tracker correctly, either by moving it higher or lower on your wrist or by tightening or loosening the band. For instructions on how to do so, a walkthrough can be found below. Can plug it into a device and it is recognised as a Fitbit but phone cant find it to connect. Now it is working as before ! Some people have problems updating their Fitbit devices firmware. For troubleshooting steps, see Why isn't my Fitbit device's battery charging? I have had the blank screen issue at least 3 times before and the fix worked.