Ok. Log in. Looks great on wall. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). I received my order so fast!! Product is very poor quality. Click below. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! Obviously the pointy metal edges were going to break through the bubble wrap and get damaged. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. verylight weight. All your personal information is stored online against your will. AVOID THIS COMPANY ! The customer service was outstanding.. very good communication. Product was damaged in shipment #26919. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . Love the product and it is exactly what is promised on the companies website page. MetalPlex has a custom order option and the company likes to make a custom order that is most suitable for you! While this room is not even trimmed yet, I knew just where this Moose belonged. No spam, please - we can detect that. Absolutely Love my new artwork! very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! Love these mountains. You can use the exclusive Discount Code and promotions on your birthday. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. a thing from you. Here are 8 tips for writing great reviews. I can say that this company responded quickly to my MANY inquiries about non-delivery. They look great and were easy to install. Customer Stories Resources Open Source GitHub Sponsors. I will be cancelling this order right now with my credit card company. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Items arrived 14 days after their original "delivery date" and one of the items was missing. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. Thanks MetalPlex! Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. Anyone can write a Trustpilot review. Feb 17, 2023. it will be perfect! Obviously a scam. It took me a while to actually order it, but they were always quick to respond and help when I asked. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Same as everyone. Customer Reviews are not used in the calculation of BBB Rating. I left a message and took pictures to show them what occurred. 1, Report #1485959. Glad I got the largest mountains too! Good size. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! I will say that Im totally pleased with it. Great product. It's a Christmas present so it will be awhile. METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. Perfect! Its georgous!!! Got my first purchase and it was damaged. on Reddit, Share Customer service was great. I will add a photo as soon as she is able to send. Customer service was awesome and took care of the order until we were happy. When you contact them they say it should go out "this week" but doesn't. I ended up having to file a dispute with my credit card company. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. You can track your order from the USPS official website. I haven't seen anything like it. JC. Totally cute. Very light weight. I made a mistake in the size I wanted in the order and realized it a couple of days later. Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. We are a wall decor manufacturer based in Austin, Texas. Start Chat Now. Complimentary ground shipping within 1 to 7 business days. Furthermore, it is important that the battery life is long. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. It has not yet been shipped per the tracking information. Phone Number +39 0824 350111. If we bought this at a craft fair for $10 it would be ok but for $50 no way. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Lovely work. Absolutely LOVE the Mt. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Love this slate grey color. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. needed some wall decor. Arrived Damaged and VERY cheap material. Common. We also ensure all reviews are published without moderation. Without checking into why it hadn't left MetalPlex facility. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. by Metalplex. Still waiting. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. I tried emailing and calling, no response to my email and their phone line is just a message machine. I ordered on 9/25 from the company a mountain range of ********. Horrible, horrible, horrible. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Loved the mountain art from MetalPlex. Right now it sits above my bed, in our RV. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. It took us such a long time to decide what to put above our TV & these were perfect. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! The customer will be automatically refunded through the original payment method. You can also find useful discounts and more other newsletters in your inbox. 2 weeks go by, no communication, no tracking number. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Suggested companies are based on peoples browsing tendencies. They brought my idea to life! I have purchased numerous pieces from this artist and love them all. My son loved it. We painted in a snowy scene because our mounting wall was not white. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. | Read 41-60 Reviews out of 91 Id rate your customer service a 1 on a scale of 1-10 and that's being generous. Be the first to know about our best deals! If you are looking for a different size or color please don't hesitate to contact us. Absolutely thrilled! Bought this for my father. I emailed them and they made the correction and it came out exactly as I wanted it! You need to use the electronic gift card within two years otherwise it will expire. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ive been a steel fabricator for 40 years and what we received looks like crap. Nice extra touch! I have reported their fraudulent activity to ****. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. Mountains - Metal Wall Art Perfect for our cabin, We are very happy.Thank You!Bryant. . This organization is not BBB accredited. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. We absolutely love it. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. Quick delivery and on the wall! I have another coming tomorrow. It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. Find out how we combat fake reviews. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Sign Up to our site and follow us! We have a new review. oh funny, seeing the comment below, I got the same email from "*****". US, UK, EU, Swiss and Canadian residents only. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. It also. So I saw this sign and decided to give it a try cause my number is 805 #B. Exactly as pictured. See BBB rating, reviews, complaints, & more. But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Extremely light weight. I wish I had read this before I placed my order. I dont understand how these people are even still in business. My address sign came so much better than I expected. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Absolutely love this piece. I can only assume this site and their products are a total scam. We saw the ads, took a chance and love the choices we selected. Loved the clean lines it has. Came with everything needed to hang. All of our pieces are handcrafted in Austin, Texas. I tried calling them at the listed company number over *********************************************************** the line is busy. Love MetalPlex Customer Service too!! Love it. Took over a month to ship. Ive been a steel fabricator for 40 years and what we received looks like crap. Very cool and Four Elements Alternative - Metal Wall Art. Thank you for clarifying which side is the back side & for the extra gift of the name plate! We have received it and we will be replying to you as soon as we can. Find out how we combat fake reviews. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! I ordered this product and Dec 13 a shipping label was created but not shipped. Get the most recent 2 Metalplex promo codes, discounts, and coupons. Please share your experience, as well. Thanks. I own a campground and ordered 12 pieces for decoration in cabins. by . With the LED version, we use two metal cut-outs to give it a 3D look. If you want your private data deleted from the Internet, you should contact Incogni. Access Support from the Arlo App. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. I got the greyr and it looks so good compared to my black desk top! We do accept returns in the first 30 days after your purchase. If you feel the information listed on this page was useful, please share it on social media. Not seeing something perfect for you? Can't wait to see it hung!! Perfct for out outdoor gear company! I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. You will not have to return the misspelled item. Custom design team was super easy to communicate with to get a custom sign made. MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. Surfshark has a super powerful antivirus program. They havent shipped the missing item yet. Thank you so much, Name Monogram Address Sign - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. He us very very pleased. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. If I need another metal sign I would definitely come back! Exactly as pictured! Big but still light weight and seems easy to hang. We LOVE our new mountain art piece. The pieces are scratched up. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Its light weight and was super easy to hang. Love this! I haven't hung these items yet, but they look like high quality with no blemishes. Told us they would have the missing item shipped out asap. Ordered the house sign as an anniversary gift for my daughter and son-in-law. It was totally protected by the packaging. Suzanne Thomas. Told us they would have the missing item shipped out asap. Definitely recommend, Great quality and perfect gift for new homeowners. I ended up using small brads instead, which worked perfectly. I left a message and took pictures to show them what occurred. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases You've just researched metal-plex.com to see if this business and its website are legitimate. 2023 Trustpilot, Inc. All rights reserved. I love the mix up of photos from the park. Call again, takes 5 calls over 2 days to get in touch with someone. Beautiful picture of wolf. Wonderful customer service. Does MetalPlex provide gift cards? Have you connected with these folks? When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. This is exactly what I needed in my room to hang above my bed. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! Margaret Pederson, Great customer service as I made a change after placing order. Verification can help ensure real people write reviews about real companies. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Metalplex was absolutely AMAZING. City of Industry, California, United States. It looks great on my wall. The pins hide themselves well. Great gift!! Ordered 3 pieces from them. Perfect center piece for our fireplace. Please send us a message to request your custom order. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. We had them make a custom sign for us and they went above and beyond to make sure we got exactly what we were after and the quality was great! Shipping was a little slow but certainly was worth the wait! We've been asked over and over again what are the most effective ways to stay safe online. International Association of Better Business Bureaus. Fund open source developers The ReadME Project. A few days later I received an email from a "********" and was told I would receive a tracking number. When you buy a Metalplex 2-Line Monogram Address Sign online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Easy to hang. Looks great! My husband and I love it! Ordered the elements in the round shape. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Metal plex was great, and accommodated our request and as you can see, it looks great! They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Dawn B. We love our mountain wall art! Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. Ltd. is engaged in offering a broad array of Pipes and Metals. Only if you are a member of MetalPlex and login, you can have access to free shipping. It looks just as expected, came on time with everything in good order. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Companies can ask for reviews via automatic invitations. Online Retailer in Austin, TX. This rating means the business is Standard. It is currently up with a white hook that looks like a nose ring. What needs to be considered when purchasing a phone? We have a custom order option for that! Don't just take our word for it, ask our 50,000+ customers! How many stars would you give metal-plex.com? You can get the removal service HERE. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Other newsletters like the information of Coupon and hot items will also be sent to you by email. Beautiful piece! The other handling issue is that they did not remove the burrs from the edges of the metal cutting. This was absolutely perfect and communication was great! Most companies have a dedicated customer service team. You can exchange and deduct the points collected by purchasing. The pieces are scratched up. Feel also free to type the names of suspicious businesses in the comments section below. Just give me my money back. We work hard searching on the web, so you don't have to. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. It is light weight and easy to hang. Customer service was excellent too. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Developer Tools Creator Studio. Super easy to install. What can be done ?? Took a few days to ship out but worth the weight. I ended up having to file a dispute with my credit card company. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Love the black/shadow look in my computer area. I have a fascination with moose and have yet to see one in person. Just beautiful!!!!! Customer service is also great. I am very satisfied all around with the item and the service. Would order again! this is my second order from this place. Workmanship is great, as other reviews have noted. The company's gift card will be printed on the sales receipt for in store purchase. Yes, we welcome all custom orders, including custom colors and sizes. Horrible customer service & mediocre products. Its much lighter in weight than expected which is a good thing. Moving into a new place and i am so excited to get this up! Was worried about the size but it is perfect for over the couch. I was thinking that this was going to be a heavier metal but its even better. 14 days later the tracking label has been printed not shipped. Just send us a message in the form below with any questions you may have. Feb 16th Their reply from my first complaint Thank you for your message. ASK A QUESTION. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Email Address. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Just send us a message in the form below with any questions you may have.
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