rausch sturm debt collector

If a Rausch Sturm agent argues or refuses your request for written communication, tell them they are in violation of the FDCPA and hang up. It collects loans for original creditors, such as: Rausch Sturm is a legitimate business and not a scam, but it doesnt have a good reputation among its customers. I have a credit card that went into default. Directory >> USA >> Wisconsin >> Brookfield >> Rausch Sturm. I am a 65 year old, disabled, Native American, woman, alone. They represent a variety of industries, including collecting payments for auto lenders, banks, commercial lenders, credit card companies, student loans, telecommunication providers, and utility providers. Rausch Sturm will keep contacting you until you pay the debt or remove its collection account from your credit report with the three major credit reporting agencies in the U.S. Collection accounts are bad news for your credit score and can have a damaging effect for up to seven years, even after you pay the debt. I have been making payments when I can every month. In addition, the debt is less than {$900.00}. The attorney on the garnishment is Roderick J Kersch Jr. 3209 West 76th Street Suite 301 Minneapolis, MN 55435. This helps to prevent constant harassment or abuse and holds Rausch Sturm accountable for any agreements. Rausch Sturm might have appeared on your credit report under the RSIEH acronym before their name change in 2021. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win. They did request that I make payments of $313.39 per month for one year, but that was to high for me to make at the time. Rausch Sturm, LLP 250 N. Sunnyslope Road, Suite 300 Brookfield, WI 53005 Phone number: (866) 456-3744 Should I contact or pay Rausch Sturm? To ensure that our articles and reviews are objective and unbiased, our writers and editors operate independently from our advertisers and affiliates. I was served by Rausch Sturm, etc. Call (888) 859-0871 now. It is a real debt collection agency. If the Rausch Sturm Israel Enerson & Hornik, LLP, debt collection agency contacts you, its probably pursuing an old debt. Well, as my life is, I had a tooth extracted the week before court date and its impacted, 2 hours in dental chair being drilled on, jaw bone exploding, you name it, I felt it. Most of those complaints allege problems with billing and collections, although several complaints also allege problems with customer service. I am currently being garnished for a debt thats over 10 years old, first of all can they legally do that? All Rights Reserved. 2 However, scammers may still impersonate Rausch Sturm when they contact you. /s/ Kayla A. Paleka Kayla A. Paleka, State Bar #1104539 RAUSCH STURM LLP ATTORNEYS IN THE PRACTICE OF DEBT COLLECTION 250 N. Sunnyslope Rd., Suite 300 Brookfield WI 53005 . For more information regarding Bills.coms relationship with advertised service providers see our Advertiser Disclosures. The court disagreed. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request that all Rausch Sturm communication is via U.S. Mail. Here are some Sample Cases. We promise to always deliver the best financial advice that we can. Our relationships with our affiliates may affect which products we feature on our site and where these products appear in our articles. Phone: 866-456-3744. I receive about four phone calls a week minimum, girl asked me to verify my name address birthdate and Social Security number because they have very important legal information for me. First in very broken English they ask for my husband, I say hes at work this is my cell. Fast forward to July 2020 I received a default judgment and I am terrified that I am being forced in a situation I cant afford. Said they would keep it out of court we still had to reply back to the local court JP1 a reply . Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. RSIEH argued that the violation should be excused as the result of a bona fide error, a legal term defined as an error that is unintentional and for which there are procedures in place that have been followed to a reasonable degree. This is not right and seems very predatory. However, there are circumstances that you may see an inaccurate item from Rausch Sturm or a company associated with it. You may see them listed on your credit report as a collections account. Be persistent. Please keep up the outstanding work you do, and again, thank you for helping me through this challenging time. Even if you pay off your debt to Rausch Sturm, it will remain on your credit report. It may also appear on your credit report as a collection account, meaning the original creditor hired Rausch Sturm to collect the debt on their behalf. At Rausch Sturm LLP, we understand that bad things happen and sometimes people fall behind on their obligations. We have not received any paperwork since. They closed our account in August and Synchrony sent us on to Rausch Sturm Attorneys at Law located at 30150 Telegraph Suite 444 Bingham Farms, Michigan, 48025-4519. If you want to enforce your rights, or recover money for violations you need to sue. Call at an unreasonable time such as before 8:00 AM or after 9:00 PM, Contact a relative, friend, or colleague who doesnt own the debt. Send a debt negotiation letter. Lexington Law offers three service levels at three different price points. All future communication should arrive via U.S. Mail. Rebuilding your credit score isnt easy, but its worth it, and cleaning up your credit report is an important step. Indeed.com estimated this salary based on data from 37 employees, users and past and present job ads. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Stated they have been trying to reach me at my home address, and called it back to me since January ( I did not buy my house until the end of March, so they did not try to reach me at my address ) !! Debt settlement companies have extensive databases and teams of negotiators. RSIEH is short for Rausch, Sturm, Israel, Enerson, & Hornik LLP. The Consumer Financial Protection Bureau complaint database reflects 142 consumer complaints (as of 06/22/2021 with a 3 year lookback). I asked them to prove it. Their assistance can help you clean up your credit report and begin to rebuild your credit score. Sending a debt verification letter has three benefits: The verification materials that you receive may show that your debt has passed the statute of limitations. Depending on the merits of your case, negotiation may be the next best step. Learn about Rausch Sturm culture, salaries, benefits, work-life balance, management, job security, and more. We dont accept compensation in exchange for reviews or articles, and we dont directly sell any products or services ourselves. If you are struggling with debt, you are not alone. Student loan debt was $1.59 trillion and credit card debt was $0.89 trillion. Thank you and your staff for the exceptional work you did on my behalf in dealing with a debt collector. Rausch Sturm is a law firm and debt collection agency that works for companies in various industries. PR, had that day in court, she couldnt defend herself. Their job is to get you to pay. It is illegal for a debt collector to make empty threats to sue you or garnish your wages. When a lawsuit is based on the records of another company, it may be that the records are inaccurate. They have about 200 employees and operate in more than 33 states. Lets get them back. Rausch, Sturm, Israel, Enerson & Hornik, LLC is a national collection law firm. Ignoring a summons will not make it go away, so take action to respond to the lawsuit. It is possible to do negotiations on your own. Dentist put me on antibiotics and Hydrocodone. If your request to remove the collection account is unsuccessful, you can try to negotiate a pay-for-delete agreement. Getting a spam sandwich to eat is a good day for me. I will not be able to pay rent or buy food or even get gas in our car for his job now is there ANYTHING you can help me with? Anyway, Rausch & Company sued me for the amount, I was served paperwork, and have begun to pay them. I now get a notice in the mail today, 11/24/2018 saying they are going to court to garnish my wages. You must file an answer to their summons and complaint or risk losing the lawsuit by default. They are unable to produce a payoff amount after 75 days and cannot even estimate when it will be uploaded into their system. False statements or representation It is the start of the semester and I have a penny to my name. Remember to request written documentation that clearly states the terms of the agreement before you make a payment. Insurance ran out, public assistance Medicaid kicked in. Most of these complaints relate to harassment, inaccurate reporting and failure to verify debt. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Expanding the PACER system search to Rausch Sturms prior business name, Rausch, Sturm, Israel, Enerson, & Hornik, LLC, reflects 76 cases in federal court where Rausch Sturm was listed as a defendant (as of 06/22/2021). At Bills.com, we strive to help you make financial decisions with confidence. Man that answered told me I had already had judgment filed against me, I called my courts they have nothing !! To find out which credit bureaus you need to send the letter to, request your free credit report from each of the major credit bureaus (Experian, Equifax, and TransUnion) at AnnualCreditReport.com. The complaints themselves are not proof of illegal or improper activities, although a good source to learn about how consumers perceive the interactions and problems they have with the debt collection agencies. So I got new forms today where it shows we came into an agreement however they are asking the judge for court fees of $385 for the server and a 5% interest annually. Especially if you have large amounts of debt, it is possible to use a professional debt negotiation company. For example, a search of the federal court PACER systemreflects 3 cases in federal court where Rausch Sturm was listed as a defendant (as of 06/22/2021). The coworkers are fun and makes the job enjoyable. Before making any payments, be sure to check that you actually owe the debt. now claim I owe them $3068.15 for an old credit card debt that was originally nowhere near that amount. Rude and in professional! Theyll forward your complaint to Rausch Sturm, but theres no guarantee that the agency will address it in a satisfactory manner. The BBB closed has closed 41 complaints against Rausch, Sturm, Israel, Enerson & Hornik, LLP in the past three years, with 3 closed in the past 12 months. Rausch Sturm also does not provide information about its regulatory compliance policies. For this reason, its extremely important that you communicate with Rausch Sturm in writing only. If you hire a debt settlement attorney to assist you with the lawsuit, your attorney will negotiate for you. They have been contacted every 1 to 3 days for 75 days by the title company to obtain a payoff. Negotiate debts with Rausch Sturm by yourself or use a professional debt settlement company. Rausch Sturm probably isnt a scam, but you should make sure to avoid scammers by verifying your debts and only making payments once you're sure they're legitimate. I have been late and missed 1 or 2 payments. I recently received notice in XX/XX/XXXX that I have an account with XXXX XXXX XXXX. Bear in mind that the BBB is actually a private organization that has no affiliation with the US government. And making payments on the debt will reset the clock. RSIEH failed to provide validation of the debt before filing their case in small claims court. To make a formal request, send Rausch Sturm a debt validation letter, preferably via certified mail. Thanks! Specialists available Monday to Friday, 10AM - 8PM EST. Dorado, PR 00646, Metro Office Park When I picked the monthly payment option they put me for the full amount not the amount it had initially in the letter which was like almost $400 less. There is no charge unless we win. They act as agents for creditors and aggressively pursue collection and lawsuits. We know that taking financial advice from us requires a lot of trust on your part. Many customers dont realize that debt collectors will often agree to accept less than the full amount of the debt, which is why its important to negotiate. Lots 81-82 Street C Federal and Florida law provide you with the tools to seek monetary damages in court for harassment or other violations of your consumer rights. Just like dealing with any debt collector, be prepared. Call (800) 220-0084 Who is RSIEH? You have the right to do this under the FDCPA, so a debt collection agency must comply, but you must make the request within 30 days of your first contact with it. Home Debt Debt Collection Collection Agencies Rausch Sturm. Website: www.rauschsturm.com. Is there any recourse to get them off the mortgage Lein? Rausch Sturm representatives also need to follow the rules set out in the Telephone Consumer Protection Act. He has been repeatedly recognized as the most active consumer attorney in the country. We hope this template helps you achieve your goals. Next, review the records from the case. can it be reduced and make payments. Rausch Sturm LLP is a law firm that provides debt collection services for commercial lenders, debt buyers, and telecommunications and utility companies. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. Brookfield, WI 53005 It is my debt and I am taking responsibility for it. Do l have recourse? They represent banks, credit card companies, as well as auto lenders, student lenders, utility providers, and telecommunication providers. From that you can assume that I dont have much. Learn more about how we make money. Even if you think that the SOL expired, the creditor may have a different opinion on the expiration date and pursue a lawsuit against you. Tons of great salary information on Indeed.com ","name":"Consider your options"},{"@type":"HowToStep","text":"Assuming bankruptcy is not your best option and depending on the merits of your case, negotiation may be the next best step.\u00a0 If you hire a debt settlement attorney to assist you with the lawsuit, your attorney will negotiate for you.\u00a0 However, if you are determined to go it alone, you are generally better talking to the opposing firm than doing nothing (*this is a generalization; each situation is different).\u00a0 Just keep in mind, they are not looking out for your best interest.\u00a0 They are likely not going to tell you about your defenses to the lawsuit or your protections from collection.\u00a0 Their job is to get you to pay. I have been unemployed since July 1st and he was our only income. This often occurs when they make agreements over the phone as its difficult for a customer to hold them accountable. It takes a significant amount of time and effort. It's best to avoid speaking to a collection agency on the phone. Here are three tips: Be calm, clear, and convincing. Rausch Sturm has been around for 40 years according to its website. Rausch Sturm Debt Collector in the United States makes about $19.14 per hour. The fact is, it can freeze your bank account or checking account until you pay a debt. How can this law firm or whatever it is just do whatever they want? Why call three times times within three hours, looking for three different people, every couple of days? It does not affect our evaluations of them, which our writers and editors create independently, without considering our relationships with our partners. I gave them file # she left, they looked in they data and called out last 4 of my SS, and referred to me by my maiden name. No concern just sharing my own experience with Rausch Sturm Law Office. If Rausch Sturm contacts you to collect a debt - validate it. Or, instead you can send a secure message to our legal team. Well never try to trick you into clicking anything youre not genuinely interested in. She was in surgery while court went on with severe infections for a years time. We offer acomplimentary consultationwith our experienced attorneys. 2 3 What is RSIEH? Rausch, Sturm, Israel, Enerson & Hornik LLP 250 N. Sunnyslope Road, Suite 300 Brookfield, WI 53005 Telephone: (866) 456-3744 Website: https://www.rauschsturm.com/ Can Rausch Sturm Sue Me or Garnish My Wages? I ended up with dry socket and infection. Rausch Sturm LLP is a law firm that provides debt collection services for commercial lenders, debt buyers, and telecommunications and utility companies. Disputing an incorrect entry on your credit report can be stressful and difficult. But they seem very willy nilly about how they handle things .And they set up the payment plan without talking to the account holder about it seems to me they would have asked me to speak to him first about his account ???? It is a good idea always to validate the debt. Rausch, Sturm, Israel, Enerson & Hornik, LLP (RSIEH) is a law firm based in Wisconsin that specializes in third-party debt collection. Newer credit scoring models ignore paid-off collection accounts, which means paying off your collection will boost your credit score even if you cant remove the item. I am now getting ignorant phone calls and conversations the threaten me to pay. Rausch Sturm LLP, located in Brookfield, WI, are lawyers specializing in regional creditors rights, account recovery management services for national consumer lenders, medical providers, and. Here is a list of phone numbers from various Rauusch offices (262) 789-1100, (866) 883-3288 (515) 243-9006, (248) 737-4999, (952) 345-8274, (952) 345-8280, (406) 222-2020, (402) 441-4843, (702) 485-1564, (701) 293-8877, (405) 848-1775, (605) 271-2871, (325) 692-4747, (877) 215-2552. Our editorial team operates independently (with no influence from our affiliates or our advertising team) so as to avoid compromising the objectivity of our reviews. Call us now. In that case, it is possible to file a dispute with the Credit Reporting Agencies and have the negative items removed from your credit report. Of people holding student debt, approximately 10% had student loans in collections. Your author Whats your name? For example, in a 2021 class action filed in California, the consumer Plaintiff claimed that Rausch Sturm misrepresented the legal right to file suits against that consumer in California when the attorney signing the threatening letter was not licensed to practice law in the State of California. Nov 11, 2022 - Debt Collector. Ive not experienced the level of professionalism, care, timeliness in follow-through, and financial compensation obtained through your firm., I wont be afraid to contact you or recommend your services to others for debt collection difficulties. This Law firm has 43- Complaints on different consumers all over different states, and they have tried to work with them with a settlement with written statements which they refuse to do. This put us into a bad position financially Our Synchrony Account through Lowes did not have insurance in case of illness, injury, or death like our other accounts did. If the agency continues to call you, make it clear you intend to file a complaint with the CFPB if it doesnt comply with your request. Did I mention they sent me a collection letter after they filed the suit? Rausch Sturm is BBB accredited despite 74 Complaints (as of 06/22/2021). This is not legal advice. How is this a legit business?! 2023 Bills.com LLC. Rausch Sturm LLP is a Debt Collection Agency business operating in Northborough, Massachusetts, licensed by NYC Department of Consumer Affairs (DCA). Unfortunately, if the debt is legitimate and its less than 7 years old, removing Rausch Sturm from your credit report will be very difficult (although not impossible). I gave them the reasons I could not pay the debt, number one I was not sure It was my debt. Not even their phone number, unless they sell stuff, too? This is a federal law that prevents debt collectors from engaging in harassment or predatory behavior, such as lying to you or calling you incessantly or at unreasonable hours. Please start looking at all the complaints this Law firm has with XXXX which is 43 complaints scam people out their money and file fraud lawsuit! Rausch Sturm should no longer appear, so if it does, contact the agency and ensure it abides by the terms of the agreement. However, the managing attorney for Rausch Sturm never received or read the plaintiffs letter, so they began collection proceedings by filing a claim in small claims court. Third, evaluate the alleged debt from the lawsuit, along with your other debt and your income. If you click on one of those links, we get paid. Your best move at this point is to simply pay the debt. Find out if we can help you too today! Telephone Number 1-866-639-8507. We help people file for bankruptcy relief under the Bankruptcy Code.Copyright 2023, Ziegler Diamond Law: Debt Fighters All rights reserved. See the jurisdictions in which our lawyers are licensed, admitted, or otherwise authorized to practice. Dont want to wait? Make them work for their money they get a hefty percentage of the recovery. They are likely not going to tell you about your defenses to the lawsuit or your protections from collection. Plus they have called at 9 and 10 at night!! Everything we publish is as accurate and as complete as we can make it. Who does RSIEH collect for? His name is on account also. I can not afford to garnished because of the budget I must live with. You can sue for harassment, and you wont need to pay the legal fees if you win. Lowes would not work with us even though we paid something. If you work a deal make sure they remove the lawsuit from the Court before you pay, do not do their work for them and sign what they call an admission of guilt etc. Rausch Strum just put a levy on my bank account which happened to only have the paycheck from my boyfriends job in it. 250 N. Sunnyslope Road Suite 300 Brookfield, WI 53005, Phone number: 866-456-3744 Website: www.rauschsturm.com. Also serving St. Petersburg, FL, Palm Harbor, FL, Dunedin, FL, and Pinellas County, FL:Clearwater, Largo, Pinellas park, Dunedin, Palm Harbor, Chapter 7 Bankruptcy Lawyer Tampa FL |Chapter 13 Bankruptcy Lawyer Tampa, FL |Bankruptcy Lawyer Tampa, FL | Debt Collection Lawyer Tampa, FL | Foreclosure Defense Lawyer Tampa, FL | Wage Garnishment Lawyer Tampa, FL | Bankruptcy Lawyer Clearwater, FL | Debt Harassment Lawyer Tampa FL | Debt Relief Clearwater, FL | Debt Consolidation Clearwater, FL | Resources | Accessibility, 5 Steps to Handling a Lawsuit by Rausch Sturm, any claims up to $8,000 are in Small Claims, up to $30,000 are in county court, and anything more is in circuit court. They work with another company called RSEIH ( Rausch Sturm ). To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC When I say I am unavailable and ask to take a message they give me a completely different number and say I need to call them immediately about a personal matter. However, dealing with an aggressive debt collector, especially with aggressive lawyers, is stressful. Debt collectors often are extremely aggressive in their collection tactics. If you suspect you have inaccurate information on your credit You can get late payments removed from your credit report by We make money from advertising. In Florida,any claims up to $8,000 are in Small Claims, up to $30,000 are in county court, and anything more is in circuit court. I say it time for a Class Action Suit against them and see how they like being strong armed. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Posted 1:04:49 PM. Contacting an attorney BEFORE this could possibly happen would be a smart move. CAN you help me. Learn more about Rausch Sturms impact on your credit score: Unless you tell them not to, Rausch Sturm will keep contacting you until you pay off or settle your debt. This website is attorney advertising: prior results do not guarantee a similar outcome. My advice: If you go the route of sending certified letters to them stay current, they wait for you to slip up. Rausch Sturm, LLP took over collections for a lien on a property that I was trying to sell. In that role, we have worked with our client's customers to resolve financial setbacks to get both parties back on the right track. Rausch Sturm represents many original creditors. Disclaimer: This story was originally published on September 4, 2020, on BetterCreditBlog.org. I had to quit my job because these people were taking my check and at the same time i became part time!! WHAT WE DO: For more than 40 years, our family-owned debt collection law firm has combined industry-leading compliance . Heres what you need to know about them and how to get them off your credit report. Can you realistically afford settlement, or does it make more sense to consider bankruptcy? 2023 ONR Financial Networks LLC All Rights Reserved. Well, there was absolutely nothing with that number or amount on my credit report. and I am gonna charge over that? They are now just Rausch Sturm, LLP. states' laws regarding statute of limitations, 250 N Sunny Slope Road Suite 300 Brookfield, WI 53005, Mon-Thur 8AM - 8PM Friday 8AM - 6PM Last Saturday of the Month 8AM - 12PM. Depending on the circumstances they might start a lawsuit and pursue obtaining a public judgment leading to liens on personal property, wage garnishments, or bank levies. This will make things much easier if you need to take legal action against them in the future. Harassed? Is there a defense to the claim? Like other debt collection agencies, Rausch Sturm LLC is strictly regulated by The Fair Debt Collection Practices Act. Here is a couple of example of complaints: Took or threatened to take negative or legal action. >>Learn more: Follow the steps described in the Bills.comdebt validation articleto preserve your rights under the FDCPA. We look forward to working with you to resolve your legal issues. Learn how to negotiate your debt with Rausch Sturm, Complaints and lawsuits about Rausch Sturm. Review the claim and dont assume it is correct just because they have written it. CEO Approval. It's important to work with a reputable credit repair company, such as Lexington Law. ","name":"Any Settlement Agreement Should be in Writing"}]}, Call Now for a Free Case Evaluation Clearwater: (727) 538-4188 | Tampa: (813) 225-3111, 2561 Nursery Road, Ste AClearwater, FL 33764, We are a debt relief agency. i got a letter from rausch and it is for an old debt. Credit Utilization: What It Is and How It Affects Your Credit Score, How to Dispute an Item on Your Credit Report, How to Remove Late Payments from Your Credit Report. They're dedicated to guiding you toward the right path on your financial journey. Were grateful for that trust, and we wont abuse it. Show of hands. If Rausch Sturm has sued you, they most likely represent a creditor who claims you owe that creditor a debt. Read more about the firm. 11 Posted June 30, 2005 Chase, who sold to Great Seneca, who sold to Rausch, Sturm, Israel & Hornik. By clicking "Submit" I agree by electronic signature to: (1) be contacted about credit repair or credit repair marketing by a live agent, artificial or prerecorded voice and SMS text at my residential or cellular number, dialed manually or by autodialer, and by email (consent to be contacted is not a condition to purchase services); and (2) the Privacy Policy and Terms of Use. Unlawful Debt Harassment? Unfortunately, most collection accounts will stay on your credit report for 7 years after your first missed payment. Rausch Sturm, LLP is one of the largest collection firms in Florida. If they dont respond to your dispute within 3045 days, then theyre legally obligated to remove the item in question. We were originally with a Mr. Jackson who set up the account online which no longer works. Additional consumer protection laws include theTelephone Consumer Protection Act (TCPA)and the Consumer Financial Protection Act (CFPA). What is Rausch Sturm? In a chain of events starting Monday the 20th of August, I lost my job and I am A full-time college student in my final year of business college. You can negotiate a debt settlement with Rausch Sturm over the phone or by sending a debt settlement letter. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Rausch Sturm is a real company that collects consumer debts. Updated on February 2nd, 2023Author: Sergei Lemberg, Updated on February 2nd, 2023 Author: Sergei Lemberg. Another option is filing a complaint on the Better Business Bureau (BBB) website, but this might not have the outcome youre hoping for. Theyre legit. They collected 4,000 since Oct. And Im feeling it, Karen wont return to work ever, no disability insurance. The law firm routinely files collection lawsuits for creditors. For the past 40 years, our firm has represented financial institutions and creditors. Step 2 - Check to see if the Statute of Limitations (SOL) is valid. Horrible debt collector. Their profile page lists 13 additional phone numbers. Verify that you owe the debt, that the company does not harass you, and that you have the right tools to settle your debt. The license was created on May 8, 2019 with license number #2085641-DCA, and expires on January 31, 2023. Weve paid off our other accounts with Synchrony have did not have these issues. You have rights under the Fair Debt Collection Practices Act that prohibit debt collectors from harassing you. Recommend. How Does the CFPBs Debt Collection Rule Affect You? RSIEH has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as threatening to take actions that cannot legally be taken and attempting to collect debts not owed.

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